Guest Posted August 5, 2008 Share Posted August 5, 2008 Error: Unfortunately there are no suitable shipping methods available for your order. This is either because the total weight of your order is too high or we cannot ship to your country. Please contact a member of our staff for any further inquiries. I have UPS enabled, however if i take off a couple items which drops the total weight and i can proceed. Is there something i can change to make this work? or is it to heavy for UPS to quote? Quote Link to comment Share on other sites More sharing options...
Guest Posted August 10, 2008 Share Posted August 10, 2008 bump Quote Link to comment Share on other sites More sharing options...
Guest hennaboy Posted August 10, 2008 Share Posted August 10, 2008 Look at the module in your admin. Sounds to me like you have not set prices for the higher weights Quote Link to comment Share on other sites More sharing options...
Guest Posted August 10, 2008 Share Posted August 10, 2008 Look at the module in your admin. Sounds to me like you have not set prices for the higher weights The UPS module does have anything about weights. Quote Link to comment Share on other sites More sharing options...
Guest hennaboy Posted August 10, 2008 Share Posted August 10, 2008 Oh yeah it doesnt....my bad as i dont use it. But i know this is the error code displayed when ive not set the weight / price for my shipping module so id assume its the same. Id email CC staff ....does the UPS module already have the weights built in to the programming? In which case for the UPS service your attempting to use..ie Ground, Next Day etc...whats the MAX weight UPS allow for that. Quote Link to comment Share on other sites More sharing options...
Guest Astroman Posted September 6, 2008 Share Posted September 6, 2008 I'm getting this same error: ERROR - 10001 Unfortunately there are no suitable shipping methods available for your order. This is either because the total weight of your order is too high or we cannot ship to your country. Please contact a member of our staff for any further inquiries. using Royal Mail, I can't see any settings to change - it seems to do this whenever I want to order more than 1 product at a time, can someone give me any clues how to fix it? Quote Link to comment Share on other sites More sharing options...
Guest hennaboy Posted September 6, 2008 Share Posted September 6, 2008 What is your royal mail config? Quote Link to comment Share on other sites More sharing options...
Guest Astroman Posted September 6, 2008 Share Posted September 6, 2008 Here is a screenshot: Quote Link to comment Share on other sites More sharing options...
Guest hennaboy Posted September 6, 2008 Share Posted September 6, 2008 So you dont have any items that weigh more than 1KG and your items are in KG not Lbs? As soon as you have two items that are classed to weigh more than 1KG with that config your going to get that error. Quote Link to comment Share on other sites More sharing options...
Guest Astroman Posted September 7, 2008 Share Posted September 7, 2008 I set all my items at a wieght of 1kg to simplify things because it always seemed to mess up when I tried using .025 kg for instance. Do you know how I can fix it, assuming all my products weight 1 kg each? Quote Link to comment Share on other sites More sharing options...
burgensteen Posted September 8, 2008 Share Posted September 8, 2008 The problem is if someone buys 2 or more items your cart weight goes over 1kg !! (its the total weight not per item) You need to increase the weight values in the shipping to account for it. Quote Link to comment Share on other sites More sharing options...
Guest Astroman Posted September 8, 2008 Share Posted September 8, 2008 Do you mean the 1:1.50 for instance? Like change it to 2:3.0 or something, would that fix it or do I need to do something else? Can someone please give me an example? Quote Link to comment Share on other sites More sharing options...
Guest Astroman Posted September 8, 2008 Share Posted September 8, 2008 I just found this: "You set the ship-by-weight rates as follows: up_to_this_weight:charge_ amount,up_to_this_weight:charge_ amount, Example . . . 1:1.29,2:2.45,3:4.67, Would mean up to one pound charge $1.29, up to 2 pounds charge $2.45, etc." Does that mean I have to set a price for every single multiple that people may buy, that could take forever? What if they want to buy 37, 68 or 89 items - is there not a way for the system to work it out for me based on how much it costs to ship 1 item, muliplying it by 68 for instance? Surely I don't have to put a price in for every possibility? Quote Link to comment Share on other sites More sharing options...
burgensteen Posted September 8, 2008 Share Posted September 8, 2008 If all your items are the same weight you can just use the per item shipping. If your items all weight differently then how can cubecart work out the weight by you inputing one value ?? The 'by weight' shipping is the total weight at checkout. So you need to tell it: If the cart value weighs less than xxx shipping cost = xxx, etc Your problem is that you do not have a value set high enough for the total cart value (just the individual weight of a product). There is no calculation that can do the sums for you if the items all weigh differently !! other than using a cart total weight sum. Quote Link to comment Share on other sites More sharing options...
Guest Astroman Posted September 8, 2008 Share Posted September 8, 2008 I already said they all weigh the same, but anyway can you tell me how to use percentage of total cost instead - that might be easier? Quote Link to comment Share on other sites More sharing options...
burgensteen Posted September 8, 2008 Share Posted September 8, 2008 If they all weigh the same just use 'per item' shipping module. That would be the easiest way. Quote Link to comment Share on other sites More sharing options...
Guest Astroman Posted September 8, 2008 Share Posted September 8, 2008 Oh yeah, sorry I just noticed that. The only problem is I can't put different amounts for different countries, which is the same with percentage. It seems the only ones that do the country zones are royal mail and by weight, which are actually identical as far as I can tell. Guess I will have to do it the hard way after all? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.