jerseyjoe Posted September 9, 2008 Share Posted September 9, 2008 The subject error (Failed to add the package) is being returned at step 4 in checkout. What's causing that? How to fix? TIA Quote Link to comment Share on other sites More sharing options...
bsmither Posted September 21, 2008 Share Posted September 21, 2008 That phrase appears only in the USPS shipping module. In the calc.php file, read the comments at the top. There's a comment about not working with PHP5. And questions that we always ask include: What version of CC are you using? See if there is a update to the USPS shipping module. Quote Link to comment Share on other sites More sharing options...
jerseyjoe Posted September 23, 2008 Author Share Posted September 23, 2008 That phrase appears only in the USPS shipping module. In the calc.php file, read the comments at the top. There's a comment about not working with PHP5. And questions that we always ask include: What version of CC are you using? See if there is a update to the USPS shipping module. I'm using PHP4 in CC3. Disabled USPS. UPS enabled. Checkout returns different error: "No shipping method setup for your country. Please contact us to see if we can make an alternative arrangement." Fix? Quote Link to comment Share on other sites More sharing options...
bsmither Posted September 23, 2008 Share Posted September 23, 2008 OK, so you disabled United States Postal Service (USPS). Then you enabled United Parcel Service (UPS) (or was that a typo?) I mentioned you should see if there's an update to the USPS shipping module. Have you done that? There seems to be a major overhaul of the USPS module from 3.0.16 to 3.0.17. Quote Link to comment Share on other sites More sharing options...
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