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Wrong items in basket - not what customer ordered!


Guest stephen71

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Guest stephen71

I have had my cubecart site running for well over a year now with no problems at all - until recently.

Every now and then, the contents of a customer's order are different from what they actually ordered - result - I send out the wrong goods (normally I pick this up before postage when I am checking the payment)

i.e. customer orders AND pays for item A,B & C

Cubecart admin order page reads; items A,D & F

I know there is a difference because a: Nochex email contains details of order and b: the customer(s) call me up saying "what the hell is this?" :wacko:

Is there a problem with my database? I've read of problems with customers using the back key during the cart process - but I run over 10 CC sites and have never had this problem ever - just this site.

Any ideas?

Stephen :yeahhh:

CC 3.09 - quite a few mods - but none added in the last 3 months.

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