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Major Issue with Cube Cart 4.3.1 - Less than half the checkouts excep


craigfh
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Major issue going on with our site! http://www.pittsburghfallenhereos.com

Out 5,000 customers trying to check out only 1,500 made it through. event though their address, zip and state are correct they get the following error.

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ERROR - 10001

Unfortunately there are no suitable shipping methods availabe for your order. This is either because the total weight of your order is too high or we cannot ship to your country Please contact a member of our stafrf for any further inquires.

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Our shipping is UPS. There is only one product we are selling and we know we can go anywhere in the US. This is for charity and was a huge event accross the US. If anyone can help us please we need this right away. This is for Police Officers Families after three were gunned down here in Pittsburgh and already we have lost almost 3,000 orders because of this error.

thanks

Craig

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