Guest Miina6 Posted May 1, 2009 Share Posted May 1, 2009 I have just installed Cubecart and when i order something the produkt order number is still the same. I tried to install cubecart again but the problem remains. http://www.monili.se/webshop u can test it here... help plz!! :angry: Quote Link to comment Share on other sites More sharing options...
Guest Posted May 2, 2009 Share Posted May 2, 2009 Not sure what the problem is? You only have 1 product, the test one, in the store, so yes, it would be the same product number every time. So confused. Quote Link to comment Share on other sites More sharing options...
Guest Miina6 Posted May 2, 2009 Share Posted May 2, 2009 when u order the produkt the stock number is 1, but i want it to be 0 when a customer order the product. or if its 3 in stock number and a customer byes one the number should be 2, but it is till 3.... (Stock Levels The stock level option is used when the next option 'Use Stock Level?' is set to 'yes'. Enter the amount of stock available and this will reduce each time a user purchases that product. ) sorry hard to explain in english :angry: Quote Link to comment Share on other sites More sharing options...
Guest Miina6 Posted May 2, 2009 Share Posted May 2, 2009 anybody????? plz Quote Link to comment Share on other sites More sharing options...
Guest Posted May 5, 2009 Share Posted May 5, 2009 Ah okay. You have to change the order status to "completed" for it to deduct the item from the inventory I think. I don't really use the inventory/in stock feature, but I believe that is how it works. Quote Link to comment Share on other sites More sharing options...
Guest Miina6 Posted May 5, 2009 Share Posted May 5, 2009 that doesn't work either...:unsure: Quote Link to comment Share on other sites More sharing options...
keat Posted May 6, 2009 Share Posted May 6, 2009 Very Interesting. I see what you mean. Test product 2 is showing as 3 in stock. I just ordered all 3, and completed my order through to Postal form. However, when I go back into the store, it still shows as having 3 in stock. So I went and did the same on my test system, and guess what.. it does the same.. Having said that.. my test isn't clean, so I'll do a fresh install this afternoon, and let you know what happens Quote Link to comment Share on other sites More sharing options...
keat Posted May 6, 2009 Share Posted May 6, 2009 OK. this is what I found. If you place an order.. then go into the admin section and view the same order. It has a status of pending.. at this point, the items remain in stock. If you change the status to completed.. the items remain in stock. They only come out of stock when the status is changed to processing. On my live system, I can see orders with a status of processing, and these have had no interaction from me. So the only thing I can come up with is this.. Something in the payment process changes the order status from pending to processing.. at this point, the items come out of stock. If you skip this step, then the items remain in stock. Quote Link to comment Share on other sites More sharing options...
Guest Miina6 Posted May 6, 2009 Share Posted May 6, 2009 ^^ thank you!!!!!!!!!!!!!!! :unsure: Quote Link to comment Share on other sites More sharing options...
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