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Write Review/Comment stopped working!


Guest Beadvine

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Guest Beadvine

Hello there,

I am using CC v. 4.2.1 and it has just been pointed out that our Write Review/Comment has stopped working... I just get the error Internet Explorer cannot display the webpage. Can anyone help me out here as to what the problem might be?!?

Many thanks in advance.

- Emma

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Guest Beadvine

Hello Ian,

Thanks for your reply. I haven't made any changes since everything switched over to PHP5 (store stopped working) so I had to upgrade to the version I'm on now... I am certain that it was in working order then, as I can remember my DH testing it with some daft comment!! :(

This is an example of the type of url I'm getting http://prod_write.html/?productId=523#write_review, any advice as to how and where I would go about fixing this would be grateful!

- Emma

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Guest Beadvine

Hello Ian,

I think you may be right in that my .htaccess file may be corrupted, I've had issues with this before when upgrading, but has always been sorted out by the wonderful chaps over in tech support... What should the .htaccess file look like?!? I can't see any reference to write review...

Just realised that if I turn the SEO off in General Settings in Admin, it then works :( any idea how to reslove this? I've just reinstalled my .htaccess file, but to no avail...

- Emma

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