Guest doopydug Posted August 24, 2009 Share Posted August 24, 2009 Hi guys - I wonder if anyone can shed any light on this? Since I got my web hosts to upgrade my cubecart version to 4.3.3 form 4.3.0, I have had many of my regulars report that they either can't login or can't put anything in their basket? Is this a common problem or is there something that I need to know about? Also, my product images dont expand in a klightbox like they used to - some users just reporting an error and some reporting nothing at all. Any help would be much appreciated. Quote Link to comment Share on other sites More sharing options...
Guest RenateH Posted August 26, 2009 Share Posted August 26, 2009 I have this problem too and have basically given up on cc4. I've been told that most people with the issue have errors in their configuration. I have submitted numerous bug reports and still have the issue. On my own computer runnning firefox/vista I can never log in or add to basket, though on my xp computer I can. and the other browser work too. I would contact support and ask for help. And hope you are one of the ones that actually can be helped. Quote Link to comment Share on other sites More sharing options...
Guest doopydug Posted August 26, 2009 Share Posted August 26, 2009 What a nightmare - I think I would be incredibly disappointed if that was the case. It didn't happen before the upgrade so how can there be an error in configuration ? Quote Link to comment Share on other sites More sharing options...
Ausy Posted August 26, 2009 Share Posted August 26, 2009 Are you using a standard skin? Can you give us a url please. Quote Link to comment Share on other sites More sharing options...
Guest doopydug Posted August 26, 2009 Share Posted August 26, 2009 Are you using a standard skin? Can you give us a url please. NO - it's a custom skin. Would that cause login problems? http://www.hardwareheroes.co.uk Thanks Ian Quote Link to comment Share on other sites More sharing options...
Guest doopydug Posted August 26, 2009 Share Posted August 26, 2009 Looks like it is sorted now - apparently there was a piece of custom code redirecting the .com mirror to .co.uk which was missing after the update. thanks for all those who tried to help Ian Quote Link to comment Share on other sites More sharing options...
Ausy Posted August 26, 2009 Share Posted August 26, 2009 Also there was a change in the skin code and as you went from 4.3.0 to 4.3.3 you may have missed it. http://forums.cubecart.com/index.php?showtopic=38542 Quote Link to comment Share on other sites More sharing options...
eriknv Posted November 13, 2009 Share Posted November 13, 2009 I've the same problem since I'm running with 4.3.3..... Does anyone know if this problem is solved in version 4.3.4 ? My shop uses many mods so it's a hell of a job for me to upgrade to the newest version (4.3.6). Quote Link to comment Share on other sites More sharing options...
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