Guest flowerz Posted February 4, 2010 Share Posted February 4, 2010 Hi. I don’t know if this is the right area to post this but Can anyone help with this supposed problem? I got this email from paypal this morning, {Please check your server that handles PayPal Instant Payment Notifications (IPN). Instant Payment Notifications sent to the following URL(s) are failing: http://www.xxxxxxxxxx.com/modules/gateway/PayPal/ipn.php If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account. Thank you for your prompt attention to this issue. Yours sincerely, PayPal } What I can’t understand is everything is working fine with the shop, all emails arriving both to customers & to myself also payments going in to paypal account fine. Pam Quote Link to comment Share on other sites More sharing options...
Guest mrdave Posted February 5, 2010 Share Posted February 5, 2010 i have had this problem too? any ideas anyone? i havent had any succesful paypal payments in a couple of days,, since i got the same email as you? mrdave Quote Link to comment Share on other sites More sharing options...
Guest spany Posted February 5, 2010 Share Posted February 5, 2010 Have recieved this email myself this morning,did a test purchase all emails came through ok. Quote Link to comment Share on other sites More sharing options...
Guest flowerz Posted February 5, 2010 Share Posted February 5, 2010 Yes this is really a strange one! I still have not found what is causing it, I have been going around in circles since yesterday, I contacted my service provider they say it is cubecart problem, I also contacted PayPal for more information on the problem, they have not bothered to get back to me at all, I expect they want me to phone the that will be at international rate I don’t think so, Its like I said in my first post everything on the store is working fine the emails are all going out as intended & digital delivery is working fine with customers all getting the emails with download links intact, I am starting to get really fed up with the lot of it & thinking is it all worth the trouble! I have now shut my shop until I can find out what the problem is Pam Quote Link to comment Share on other sites More sharing options...
Guest spany Posted February 5, 2010 Share Posted February 5, 2010 I have been on the paypal forum someone there had the same problem,the answer was to remove http://www.xxxxxxxxxx.com/modules/gateway/PayPal/ipn.php from your paypal web payments preferences,have done this see what happens, have done test purchase everything worked ok was taken back to my web site after purchase. Same as you service provider said cc problem.Also they said they checked distribution copy of CC v4 and there is no ipn.php file in it. Quote Link to comment Share on other sites More sharing options...
Guest flowerz Posted February 5, 2010 Share Posted February 5, 2010 Hi Spany, Funny you should say about the distribution copy of CC v4 not having ipn.php file in it, I did notice this but I have always been using V4 with no problems So why is paypal now picking up on a non existent file, It is very strange, I did tern off the ipn function on PayPal & the test sales from my site all went through correctly so maybe we don’t need it turned on at all? Pam Quote Link to comment Share on other sites More sharing options...
Guest spany Posted February 5, 2010 Share Posted February 5, 2010 same here 2 years no problem then this,would be nice if someone from cc could confirm this is correct Quote Link to comment Share on other sites More sharing options...
Guest topdotter Posted February 5, 2010 Share Posted February 5, 2010 Bump. Came from a legitimate paypal address. Sounds like a possible security issue. Quote Link to comment Share on other sites More sharing options...
Guest flowerz Posted February 5, 2010 Share Posted February 5, 2010 Can anyone please explain? Cubecart V3 has In - modules\gateway\PayPal Ipn.php Transfer.inc.php Cubecart V4 has In - modules\gateway\PayPal Index.php Call.ink.php Transfer.inc.php Process.ink.php So cubecart 4 has not got a modules/gateway/PayPal/ipn.php at all am I correct thinking this? so when setting up your ipn instant payment notification in paypal What do people with V4 put in the Notification URL area? as this is seems to be what paypal keep harping on about in the emails, Help please Pam Quote Link to comment Share on other sites More sharing options...
ordyne Posted February 7, 2010 Share Posted February 7, 2010 I now have the same problem the day after updating to the lates cc4 version. Quote Link to comment Share on other sites More sharing options...
Guest mrdave Posted February 10, 2010 Share Posted February 10, 2010 any suggestions??? no paypal transactional information is being sent back but payments are being made. Quote Link to comment Share on other sites More sharing options...
Guest Ian.Plumb Posted February 13, 2010 Share Posted February 13, 2010 I have this issue and now I have an Order that went to a status of Cancelled after the Paypal payment was made. The money is there in Paypal. Anyone else seen that? Regards, Quote Link to comment Share on other sites More sharing options...
Guest sampleoidz Posted February 15, 2010 Share Posted February 15, 2010 I now have the same problem the day after updating to the lates cc4 version. I have this issue and now I have an Order that went to a status of Cancelled after the Paypal payment was made. The money is there in Paypal. Anyone else seen that? Regards, I have had this problem ever since upgrading to the latest cubecart version 4 , and today I had 3 paid and cleared paypal transations go to pending, this is not good , we need a fix ASAP. Quote Link to comment Share on other sites More sharing options...
Guest PLMaster Posted February 15, 2010 Share Posted February 15, 2010 I'm having this suddenly too, and I didn't even upgrade. I put in a support ticket so if I hear before there's a post here, I'll update. Quote Link to comment Share on other sites More sharing options...
ordyne Posted February 15, 2010 Share Posted February 15, 2010 Guys, Log into your paypal account, goto Account Instant Payment Notification and change the URL to: http://www.your-store/index.php Make sure you change the "your-store" part tho! Quote Link to comment Share on other sites More sharing options...
Guest PLMaster Posted February 15, 2010 Share Posted February 15, 2010 CubeCart just told me to completely disable the IPN in PayPal and that what was in there was for CC3. Seemed to work. Quote Link to comment Share on other sites More sharing options...
Guest sampleoidz Posted February 17, 2010 Share Posted February 17, 2010 Guys, Log into your paypal account, goto Account Instant Payment Notification and change the URL to: http://www.your-store/index.php Make sure you change the "your-store" part tho! Just tried it , i will let you know how it goes b Quote Link to comment Share on other sites More sharing options...
Guest sampleoidz Posted February 18, 2010 Share Posted February 18, 2010 Guys, Log into your paypal account, goto Account Instant Payment Notification and change the URL to: http://www.your-store/index.php Make sure you change the "your-store" part tho! Just tried it , i will let you know how it goes b This sucks I am using cc4 and this has not fixed my issue , is there actually any support on cc4 because this thead is getting old without a solution, In the past I have paid for support and still did not get my problem solved, cubecart if your reading this please get it together! Quote Link to comment Share on other sites More sharing options...
Guest Street Tuned Posted March 4, 2010 Share Posted March 4, 2010 If you've paid for support, you need to raise a ticket with them. Quote Link to comment Share on other sites More sharing options...
Guest Rselbo Posted March 29, 2010 Share Posted March 29, 2010 Was made to upgrade to the latest gateway due to 3D Secure implementation. We're now suffering the same problem. Payments going through but reporting as failed, sitting at Pending, or just Cancelled etc. Have tried the above fix of removing the old IPN address from PayPal account. Will report back Quote Link to comment Share on other sites More sharing options...
Guest johnnycocktail Posted April 22, 2010 Share Posted April 22, 2010 my IPN has gone down too, is PayPal upto something? Anyone at CubeCart have any news?? Quote Link to comment Share on other sites More sharing options...
Guest Crystal Dragon Posted April 26, 2010 Share Posted April 26, 2010 I am having the same problem, really annoying have tried the above solution hope it works Quote Link to comment Share on other sites More sharing options...
Guest Crystal Dragon Posted May 2, 2010 Share Posted May 2, 2010 I am having the same problem, really annoying have tried the above solution hope it works This has not worked sold another item and the shopping cart was not notified. The money is in my PayPal account but the cart is still pending. I am lucky so far no-one has purchased a downloadable product. So the customers are not aware of a problem. I must say this is really a screw up. It must be something in the cubecart program as version 3 notification worked fine. just seems to be version 4. Quote Link to comment Share on other sites More sharing options...
Atechstl Posted May 13, 2010 Share Posted May 13, 2010 It turns out that you do not need to setup IPN on cubecart version 4.2.1 or greater. The IPN is already setup and needs no configuration. However if you want the payment status updated you must enable Payment Data Transfer in your Paypal Account. I found this in the knowledge base. https://support.cubecart.com/index.php?_m=k...;kbarticleid=56 Cheers! Quote Link to comment Share on other sites More sharing options...
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