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Download link not sent


Guest ette

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The buyers on my site can purchase the items (which are digital goods), but they do not receive the e-mail with their download link. No e-mail is sent automatically to them like it has been until 1 week ago.

The payment is done in PyapPal, the invoices can be seen, yet the costumers do not receive their download link in their e-mail or instantly.

I am trying to figure out a solution for this for over a week and had disputes on PayPal and major loss of clients.

How can I solve this? Please help.

Thank you from the heart

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