Guest Posted March 15, 2010 Share Posted March 15, 2010 Hi I have PayPal Website Payments Standard setup on my site. When a customer places an order and completes a payment through PayPal, there seems to be no indication in CubeCart that the payment was susccessful. Also, even though the customer has paid, they are sent an email telling them that their payment is pending. Within admin, the order is set to "Pending" even though the payment has cleared. If I set the order to "Processing", then the customer gets the "Thanks for the payment" email. It looks as thought there is a step missing here somewhere. Have I forgotten to set something in the admin? Any pointers would be much appreciated Many thanks MisterM Quote Link to comment Share on other sites More sharing options...
Antonw.com Posted April 21, 2010 Share Posted April 21, 2010 I think this might be because you have you Paypal gateway setuped with email in your Paypal account that is not primary. As far as I know the pending status moving to process only works if you have it setuped with the primary email. See if that works better and anyone correct me if im wrong.. Quote Link to comment Share on other sites More sharing options...
Guest johnnycocktail Posted April 22, 2010 Share Posted April 22, 2010 I think this might be because you have you Paypal gateway setuped with email in your Paypal account that is not primary. As far as I know the pending status moving to process only works if you have it setuped with the primary email. See if that works better and anyone correct me if im wrong.. I have exactly the same problem, i have just moved to a new server.. been looking all day.. have tried everything.. i'm almost at the point of just giving up.. Primary email is the same.. any ideas anyone? Thanks PaulR Quote Link to comment Share on other sites More sharing options...
Antonw.com Posted April 23, 2010 Share Posted April 23, 2010 try set the email in your PayPal gatway in Cubecart, to the same as your PRIMARY email in PayPal. See if that works better. Quote Link to comment Share on other sites More sharing options...
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