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Problem geting cubecart to work

Guest ropharm

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Guest ropharm

hello there, I have a website called www.ropharm.com/shoponline and when you click on a product or a category it will give you a

404 - Not Found

The page you are trying to access does not exist.

If this error persists, please contact the website webmaster.

So I was told that I have to create a file on my hosting before the public html file to protect the files or something, and I dont know who can help me create this file so that my site works perfectly.

Is there anyone that can help me set this up on my hosting account please

thank you

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