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Guest stato

Sorry folks warning page says. There is a problem with this website's security certificate.The security certificate presented by this website was issued for a different website's address.

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Welcome stato! Glad to see you made it to the forums.

You must have switched on CC's SSL mode before testing it. (Not that you would have known to do that.)

Visit the Downloads section (https://support.cubecart.com/index.php?/Knowledgebase/List/Index/24/cubecart-version-3) and grab the Config tool. Use it to switch off the SSL mode.

Then contact your hosting provider to discuss obtaining and getting installed a SSL certificate for your domain name.

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Guest stato

Welcome stato! Glad to see you made it to the forums.

You must have switched on CC's SSL mode before testing it. (Not that you would have known to do that.)

Visit the Downloads section (https://support.cubecart.com/index.php?/Knowledgebase/List/Index/24/cubecart-version-3) and grab the Config tool. Use it to switch off the SSL mode.

Then contact your hosting provider to discuss obtaining and getting installed a SSL certificate for your domain name.

Hi bsmither thanks for the assistance however when i downloaded the zip file, it was an PHP file with loads of data, i was expecting some sort of app with exe. Struggling with this now as dont know how to get back to my sites configuration page.

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Welcome stato! Glad to see you made it to the forums.

You must have switched on CC's SSL mode before testing it. (Not that you would have known to do that.)

Visit the Downloads section (https://support.cubecart.com/index.php?/Knowledgebase/List/Index/24/cubecart-version-3) and grab the Config tool. Use it to switch off the SSL mode.

Then contact your hosting provider to discuss obtaining and getting installed a SSL certificate for your domain name.

Hi bsmither thanks for the assistance however when i downloaded the zip file, it was an PHP file with loads of data, i was expecting some sort of app with exe. Struggling with this now as dont know how to get back to my sites configuration page.

What bsmither is telling you is, there is a tool you can download and run that will undo the small error you made.

Of course, another solution, assuming you have not done any customizing or propagating with products, is to ask your hosting company to terminate the account so it wipes out everything and then start over again with a fresh installation.

As for the suggestion of turning on SSL, that is not a given. For example, if you use PayPal as a Payment Gateway, their system provides the SSL. There are other gateways that do the same thing. So do not change the default until your preferred gateway tells you it needs changing.

Come back here again when you need help - and also take a look at http:CubeCartForums.org as an alternative, free and excellent resource.

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Guest stato

Welcome stato! Glad to see you made it to the forums.

You must have switched on CC's SSL mode before testing it. (Not that you would have known to do that.)

Visit the Downloads section (https://support.cubecart.com/index.php?/Knowledgebase/List/Index/24/cubecart-version-3) and grab the Config tool. Use it to switch off the SSL mode.

Then contact your hosting provider to discuss obtaining and getting installed a SSL certificate for your domain name.

Hi bsmither thanks for the assistance however when i downloaded the zip file, it was an PHP file with loads of data, i was expecting some sort of app with exe. Struggling with this now as dont know how to get back to my sites configuration page.

What bsmither is telling you is, there is a tool you can download and run that will undo the small error you made.

Of course, another solution, assuming you have not done any customizing or propagating with products, is to ask your hosting company to terminate the account so it wipes out everything and then start over again with a fresh installation.

As for the suggestion of turning on SSL, that is not a given. For example, if you use PayPal as a Payment Gateway, their system provides the SSL. There are other gateways that do the same thing. So do not change the default until your preferred gateway tells you it needs changing.

Come back here again when you need help - and also take a look at http:CubeCartForums.org as an alternative, free and excellent resource.

Thank you jerseyjoe, you guys are very helpful and i think i will contact my host as i have only just started to configure my settings and nothing else. regards

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Welcome stato! Glad to see you made it to the forums.

You must have switched on CC's SSL mode before testing it. (Not that you would have known to do that.)

Visit the Downloads section (https://support.cubecart.com/index.php?/Knowledgebase/List/Index/24/cubecart-version-3) and grab the Config tool. Use it to switch off the SSL mode.

Then contact your hosting provider to discuss obtaining and getting installed a SSL certificate for your domain name.

Hi bsmither thanks for the assistance however when i downloaded the zip file, it was an PHP file with loads of data, i was expecting some sort of app with exe. Struggling with this now as dont know how to get back to my sites configuration page.

What bsmither is telling you is, there is a tool you can download and run that will undo the small error you made.

Of course, another solution, assuming you have not done any customizing or propagating with products, is to ask your hosting company to terminate the account so it wipes out everything and then start over again with a fresh installation.

As for the suggestion of turning on SSL, that is not a given. For example, if you use PayPal as a Payment Gateway, their system provides the SSL. There are other gateways that do the same thing. So do not change the default until your preferred gateway tells you it needs changing.

Come back here again when you need help - and also take a look at http:CubeCartForums.org as an alternative, free and excellent resource.

Thank you jerseyjoe, you guys are very helpful and i think i will contact my host as i have only just started to configure my settings and nothing else. regards

This will be a good test of their support service. A good host would restore today without charging a fee.
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I was expecting some sort of app with exe.

Sorry, no, you must somehow get that file transferred to the main folder of your store, then call for it in your web browser. The program fetches your configuration settings and displays them in a form that you can update.

Your hosting provider's control panel should have a FTP utility for you to use. It will allow you to transfer the PHP file.

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