Atechstl Posted July 20, 2011 Share Posted July 20, 2011 Quantities always display 1 in the email receipt to the customer. If they order 5 of one product they see quantity of 1 in their email receipt. The price is correct for the quantity purchased. This was an issue on 5.0.0 and still an issue on 5.0.1. Quote Link to comment Share on other sites More sharing options...
Guest Technocrat Posted July 20, 2011 Share Posted July 20, 2011 Please put in a bug ticket and one of us will look into it. Quote Link to comment Share on other sites More sharing options...
Atechstl Posted July 20, 2011 Author Share Posted July 20, 2011 I have a support ticket open as well as a bug. http://bugs.cubecart.com/view.php?id=2822 Quote Link to comment Share on other sites More sharing options...
Guest vivaigiochi Posted July 21, 2011 Share Posted July 21, 2011 i have discovered this bug after firdst installation....this is the solution from staff http://bugs.cubecart.com/view.php?id=2757 this cart was penous....... Quote Link to comment Share on other sites More sharing options...
Guest hennaboy Posted July 21, 2011 Share Posted July 21, 2011 Viva seriously if you cannot be polite dont post. Tested on 5.0.1 both the quantity and totals are correct in all emails. Quote Link to comment Share on other sites More sharing options...
Atechstl Posted July 21, 2011 Author Share Posted July 21, 2011 This store gets a lot of orders daily. I built this for a friend of mine and the 5.0 upgrade has been a nightmare but I have full confidence we will get it working. Until then my friend has to call every customer that orders to explain the error. I checked this bug. This coding has been patched since we did the 5.0.1 update but is not working. Quote Link to comment Share on other sites More sharing options...
Atechstl Posted July 21, 2011 Author Share Posted July 21, 2011 Cleared store and SQL cache then tested and it worked. Will verify this as a fix as more orders come in. Quote Link to comment Share on other sites More sharing options...
Guest Technocrat Posted July 21, 2011 Share Posted July 21, 2011 Sorry I didn't know about that fix. If that doesn't correct the issue let us know by updating the ticket. It will reopen it. Quote Link to comment Share on other sites More sharing options...
Atechstl Posted July 21, 2011 Author Share Posted July 21, 2011 Sorry I didn't know about that fix. If that doesn't correct the issue let us know by updating the ticket. It will reopen it. I have yet to find out if this fix varies on type of payment module chosen. So far this has worked correctly for Paypal and Print Order form. I will update the bug and ticket when we get a order through Authorize.net AIM. Quote Link to comment Share on other sites More sharing options...
Guest hennaboy Posted July 21, 2011 Share Posted July 21, 2011 Tried with paypal, nochex, print order and card capture 5.0.1 no problem. Quote Link to comment Share on other sites More sharing options...
Atechstl Posted July 22, 2011 Author Share Posted July 22, 2011 This appears to be an issue for the Authorize.net payment module. Will update my bug Quote Link to comment Share on other sites More sharing options...
Guest hennaboy Posted July 22, 2011 Share Posted July 22, 2011 Authorize.net payment has a different email template? Quote Link to comment Share on other sites More sharing options...
Atechstl Posted July 22, 2011 Author Share Posted July 22, 2011 No they all use the same template. Somehow the {$product.quantity} tag isn't updating quantity. Quote Link to comment Share on other sites More sharing options...
Guest hennaboy Posted July 22, 2011 Share Posted July 22, 2011 Was this with a new order or one already placed before 5.0.1? Cant see how if its using the same code not work. Quote Link to comment Share on other sites More sharing options...
Atechstl Posted July 22, 2011 Author Share Posted July 22, 2011 There have been several orders cince 5.0.1 upgrade. Paypal and Print order form modules work great. It is a pain to deal with but hopefully it will get sorted out soon. Quote Link to comment Share on other sites More sharing options...
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