Guest jgislermn Posted August 29, 2011 Share Posted August 29, 2011 Hi All, When I try to export the catalog, nothing happens. I just see a blank page. And ideas or suggesting on how to fix this? We are running CC5 v5.0.2 Thanks, Jen :) Link to comment Share on other sites More sharing options...
NARD Posted August 29, 2011 Share Posted August 29, 2011 Hi All, When I try to export the catalog, nothing happens. I just see a blank page. And ideas or suggesting on how to fix this? We are running CC5 v5.0.2 Thanks, Jen I had a similar problem - just a vacant spreadsheet or text file. I had to enter every product page in the admin and re-save it. Try that with one product and see if that one item shows in the catalog file export. I've since given up on 5.01 and gone back to v4 until all the bugs are removed. Please let me know if this works for you. -Joe Link to comment Share on other sites More sharing options...
Dirty Butter Posted August 29, 2011 Share Posted August 29, 2011 Hi All, When I try to export the catalog, nothing happens. I just see a blank page. And ideas or suggesting on how to fix this? We are running CC5 v5.0.2 Thanks, Jen Mine worked with 5.0.1, but I get the same blank page when trying to export the newsletter email list or export catalog. I tried backing up the export file in Admin and uploading the 5.0.1 version of that file, but that didn't help. I also tried the suggestion to re-save a product to see if that would show up (did all the Maintenance options afterward, repaired and optimized database) but that didn't do a thing. Link to comment Share on other sites More sharing options...
Guest superbows Posted September 1, 2011 Share Posted September 1, 2011 Same, Export page is blank in FF, in other browsers it brings error page. Link to comment Share on other sites More sharing options...
Guest FayeKimDesigns Posted February 21, 2013 Share Posted February 21, 2013 Running CC4. Where do I locate the exported file? Thank you. Link to comment Share on other sites More sharing options...
Dirty Butter Posted February 21, 2013 Share Posted February 21, 2013 Since CC no longer supports v4, you will need to ask for help on the 3rd party forum. Hopefully someone there will be able to help you. Link to comment Share on other sites More sharing options...
Recommended Posts