Dirty Butter Posted September 17, 2011 Share Posted September 17, 2011 The total price is correct, but there's no indication of the Sales Tax amount showing on the packing slip or on the emails to Admin or the customer. The plain text version of the emails has code in it that the html version does not have, so I'm guessing something needs tweeking there: {$DATA.first_name} {$DATA.last_name} {if !empty({$BILLING.company_name})}({$BILLING.company_name}){/if} just placed order number {$DATA.cart_order_id} on {$DATA.order_date}. This order can be managed online by following the link below. {$DATA.link} Billing address: {$BILLING.first_name} {$BILLING.last_name} {if !empty({$BILLING.company_name})}{$BILLING.company_name} {/if} {$BILLING.line1} {if !empty({$BILLING.line2})}{$BILLING.line2} {/if} {$BILLING.town} {$BILLING.state} {$BILLING.postcode} {$BILLING.country} {$BILLING.phone} Email: {$BILLING.email} Shipping address: {$SHIPPING.first_name} {$SHIPPING.last_name} {if !empty({$SHIPPING.company_name})}{$SHIPPING.company_name} {/if}{$SHIPPING.line1} {if !empty({$SHIPPING.line2})}{$SHIPPING.line2} {/if}{$SHIPPING.town} {$SHIPPING.state} {$SHIPPING.postcode} {$SHIPPING.country} {foreach from=$PRODUCTS item=product} {/foreach} {foreach from=$TAXES item=tax} {/foreach} Item Quantity Cost {$product.name} {$product.quantity} {$product.price} Shipping: ({$DATA.ship_method}) {$DATA.shipping} Discount: {$DATA.discount} Subtotal: {$DATA.subtotal} {$tax.tax_name}: ({$tax.tax_percent}%) {$tax.tax_amount} Order Total: {$DATA.total} This is what shows on the email: Item Quantity Cost University of FLORIDA Plush Mascot ALBERT Mint 1 $8.00 Shipping: () $5.25 Discount: $0.00 Subtotal: $8.00 : (%) Order Total: $13.97 Can someone help me with this?? Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted September 19, 2011 Author Share Posted September 19, 2011 I was wrong about the packing slip - Sales Tax shows there. But it does NOT show on the emails. Would someone who is not having this problem please post what they have in the HTML version of the Order Confirmation template so I can see what I've messed up? Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted October 23, 2011 Author Share Posted October 23, 2011 I was wrong about the packing slip - Sales Tax shows there. But it does NOT show on the emails. Would someone who is not having this problem please post what they have in the HTML version of the Order Confirmation template so I can see what I've messed up? I've played around with this so much I have the emails all messed up. I did get the idea to copy from the UK version back to my messed up USA version, but it still doesn't work right. I've thought all along that my problems have something to do with this warning below each email template in Admin: IMPORTANT: Macros must be retained in the email content for it to be populated with suitable data. Dynamic regions or repeat regions must also be retained (e.g. {foreach from=$products item=item}Dynamic data or repeat data{/foreach}). Using the default email template I don't get the name of the item or the Sales Tax in the emails. The packing slip works just fine. Could someone PLEASE put a copy of your properly working order confirmation HTML email code here for me to see? Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted November 17, 2011 Author Share Posted November 17, 2011 Al fixed this for us after submitting a support ticket. The problem was apparently in the files, not the email template. Quote Link to comment Share on other sites More sharing options...
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