Guest karinpronk Posted September 28, 2011 Share Posted September 28, 2011 Hi all, I am in complete distress. I was supposed to upgrade a customer to cc4 tonite. The upgrade worked, but the skin makes it all look weird. I do not see thumbnails and other stuff. My customer is expecting a working webshop within 3 hours, and I can't make that happen. I made a backup of the old cc3 site, i also made a db dump from the old cc3 site. Is there a way to get back to that old site? If not, is someone willing to help me out here? I am willing to pay for this. karin Quote Link to comment Share on other sites More sharing options...
Robsta Posted September 28, 2011 Share Posted September 28, 2011 Any reason you can't restore the files and database you've backed up? The place for third-party services is the third-party forum, you'll find the experts you need over there. Quote Link to comment Share on other sites More sharing options...
Guest karinpronk Posted September 28, 2011 Share Posted September 28, 2011 Any reason you can't restore the files and database you've backed up? The place for third-party services is the third-party forum, you'll find the experts you need over there. I made a new database, i imported the backupped database into that one. That worked fine. Then I copied all the backup files to the server and tried to open the site. Then I got an error: MySQL Error Occured 1045: Access denied for user 'detassensite'@'localhost' (using password: YES) so now i have nothing at all karin Quote Link to comment Share on other sites More sharing options...
Robsta Posted September 28, 2011 Share Posted September 28, 2011 Sounds like the credentials for accessing the database in the global.inc.php file are not correct.... note the message: Access denied. Quote Link to comment Share on other sites More sharing options...
Guest karinpronk Posted September 28, 2011 Share Posted September 28, 2011 Sounds like the credentials for accessing the database in the global.inc.php file are not correct.... note the message: Access denied. Hi Robsta, I fixed that error. Now I get an MySQL Error Occured 1146: Table 'detassensite.CubeCart_config' doesn't exist QUERY = SELECT array FROM CubeCart_config WHERE name = 'config' While the table cubecart_config DOES exist, but not the table CubeCart_config (with the capitals). I am running out of options now. Quote Link to comment Share on other sites More sharing options...
vokf Posted October 2, 2011 Share Posted October 2, 2011 Sounds like the credentials for accessing the database in the global.inc.php file are not correct.... note the message: Access denied. Hi Robsta, I fixed that error. Now I get an MySQL Error Occured 1146: Table 'detassensite.CubeCart_config' doesn't exist QUERY = SELECT array FROM CubeCart_config WHERE name = 'config' While the table cubecart_config DOES exist, but not the table CubeCart_config (with the capitals). I am running out of options now. SQL Table names are normally case sensitive. Rename cubecart_config to CubeCart_config, I think I've had this before. I suppose a valuable lesson has been learnt; Don't work on live websites in this way. Create a sub-domain or even install on a sub-folder to test. Quote Link to comment Share on other sites More sharing options...
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