Jump to content

Customers registering Multiple times


Atechstl

Recommended Posts

Our store has thousands of customers and if they can't login they try to register again. For some reason Cubecart 5 is allowing them to register again with the SAME email address. This has happened twice this week and already half a dozen times prior to this week. Both accounts are useless. You can't login even if the password is reset. The only way I know how to fix is to delete both accounts and all orders for the accounts and recreate the customer account. Customers get mad and we lose money because they can't login to order products.

Any ideas?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...