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Basket Slow Loading Times


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Hello,

Recently my website has been slow when adding a product to the basket. It seem to take about 5 seconds for the page to load after adding an item. And trying to check out appears to take about 10 seconds to continue to the next page.

Does anyone know what might cause these delays?

The website is www.thinkpcparts.com and it is hosted on BlueHost.

Thank you.

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It seemed OK to me when I put something in the basket using FireFox. I can't help, but anyone who can will probably need more information. What CC version are you on? Have you checked your site with different browsers and computers? Are you using a Mac or a PC? Have you checked with your host to see if they have made any changes? How large is your database? How many products do you have?

(I did notice that you need to create a favicon.)

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I figured out the problem. it was the fed ex shipping module. i opened a ticket with cubecart and this is there reply:

"Fedex module needs to be updated as it could make problems like you are experienced. It is on to do list belie it will be available soon."

so i hope this helps other users and thank you.

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