sparky5693 Posted July 8, 2012 Share Posted July 8, 2012 I'm looking to try the new auto update feature, and need to backup my store first. When I backup the database, I get an error saying it failed. When I backup files I get this:Error: PCLZIP_ERR_READ_OPEN_FAIL (-2) : Unable to open archive 'backup/files_5.1.0_08Jul12-124351.zip' in wb mode Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted July 8, 2012 Share Posted July 8, 2012 I, too, got an error message saying it did not back up - not the same as yours. BUT I discovered what appears to be the backup in the root of my domain. I haven't taken the time to try to download it and see what it does when I try to extract it. Quote Link to comment Share on other sites More sharing options...
sparky5693 Posted July 8, 2012 Author Share Posted July 8, 2012 Maybe I'm not looking in the right spot, but I don't see anything that resembles a backup, and upgrade will not start, as it says I need to backup.To me I thought it might be a permission issue, but I don't see any indication of where it's trying to save the backups. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted July 8, 2012 Share Posted July 8, 2012 What I thought was a backup was not. I did, however, test Backup on our store that was a clean v4 install upgraded successively to 5.1.1, using basically a default skin with color changes. It worked perfectly there. That store is relatively small, with about 200 products and about 100MB of images. It does not work, however, on our main store, which is using a commercial skin and has quite a few mods installed. It has over 3000 products and almost 600MB of images. After a long wait it 404's. Both stores were upgraded automatically to 5.1.1. Quote Link to comment Share on other sites More sharing options...
sparky5693 Posted July 9, 2012 Author Share Posted July 9, 2012 Odd.... it keeps telling me I need to backup before it will let me auto update. Backups error out in about 3 seconds (stock skin) Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted July 9, 2012 Share Posted July 9, 2012 It sounds like it thinks there is already a backup there - possibly corrupted. If you have any zipped files in your store/backup folder try moving or deleting them from cpanel, rather than ftp, so you can see hidden files. The only files I have are an htaccess and index.php. Better yet - why not rename the backup folder and create another one, creating the .htaccess and index.php in it. .htaccess contents = deny from all index.php contents = <?php die('Access denied'); Quote Link to comment Share on other sites More sharing options...
sparky5693 Posted July 15, 2012 Author Share Posted July 15, 2012 Created new backup directory. Good idea, but still get the same error. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted July 15, 2012 Share Posted July 15, 2012 Since nothing seems to be working, have you tried the regular setup folder method of upgrading? Quote Link to comment Share on other sites More sharing options...
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