Guest mrdave Posted July 11, 2012 Share Posted July 11, 2012 Hi Im trying to send out a newsletter to existing customers on 5.1.1. but I cannot activate the template, it always changes back to inactive.. Consequently when i try and send a newsletter it doesnt arrive at a test email address.. I have even created a new on and this wont save either, so if i select this as the template in the newsletter settings, it just doesnt arrive, if i select the normal template it appears all other emails appear fine... any suggestions on things to check/try/fix anyone else having a problem with newsletters? thanks David Quote Link to comment Share on other sites More sharing options...
brassman Posted September 10, 2012 Share Posted September 10, 2012 David As far as I can tell the newsletter function is broken. Whilst it is possible to create and save newsletters, the following does not work: 1. send test email 2. send newsletter The system does report "newsletter sent" but nothing is in fact transmitted. Yet another major bug in this buggy issue I fear. The question is, has it been reported, and are we going to get a promise of a fix? John Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted September 10, 2012 Share Posted September 10, 2012 Bsmither has created a Bug Report ticket. Please create your sig with pertinent information, so it will be easier for people to help you. Quote Link to comment Share on other sites More sharing options...
bsmither Posted September 11, 2012 Share Posted September 11, 2012 Please open this file for editing: /admin/skins/default/templates/customers.email.php at around lines 6 and 7. <div><label for="sender_name">{$LANG.email.news_sender_email}</label>.... <div><label for="sender_email">{$LANG.email.news_sender_name}</label>.... Change these code fragments to look like this: <div><label for="sender_name">{$LANG.email.news_sender_name}</label>.... <div><label for="sender_email">{$LANG.email.news_sender_email}</label>.... Then, work your way through every newsletter you have created and swap the sender's email address with the sender's name. Test and report back. I have no setting to 'activate' a newsletter. Could you elaborate? Quote Link to comment Share on other sites More sharing options...
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