JoeJ Posted October 3, 2012 Share Posted October 3, 2012 This is a continuing issue for me, and reading around the web people are experiencing similar issues! and some seem to have given up and moved on. No matter what way I try I cannot get the green tick to stay put on any given pdf file in download option for any product! This is after all the updates and bug fixing. I can after many more hours use the custom file path as suggested on that window to input the path/url and get a result. However. Our product line extends more or less every day and as such we are very much into import/export catalogue for the many changes that we need on a regular basis. Guess what, as soon as you make any CSV change via this method it knocks all/ALL file paths out to all manuals and bang to many hours of work!!!!!!!!!!!!!! Headache. Deflated. Can someone from cubecart please address this for me and help out? Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted October 3, 2012 Share Posted October 3, 2012 Have you submitted a Support Ticket? If not, you need to do that. This is a peer group forum and is not monitored regularly by staff. Quote Link to comment Share on other sites More sharing options...
JoeJ Posted October 4, 2012 Author Share Posted October 4, 2012 Yes I have submitted a ticket on the Bug system and no joy. Quote Link to comment Share on other sites More sharing options...
JoeJ Posted October 4, 2012 Author Share Posted October 4, 2012 I've been told to send in a support ticket so Im now paying CC to make CC work! seems little backward to me but hey! Quote Link to comment Share on other sites More sharing options...
Robsta Posted October 4, 2012 Share Posted October 4, 2012 I've been told to send in a support ticket so Im now paying CC to make CC work! seems little backward to me but hey!If the problem is CC, they you get your ticket credit refunded. Quote Link to comment Share on other sites More sharing options...
JoeJ Posted October 4, 2012 Author Share Posted October 4, 2012 cool. Quote Link to comment Share on other sites More sharing options...
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