bigpedro Posted October 17, 2012 Share Posted October 17, 2012 All Your urgent help would be welcome. We have edited a top level category from the category manager. We changed the meta title and description. Click Edit Now the whole Cat has gone!! We can see it in the database though. How can we get this back? Please Respond ASAP! Peter Quote Link to comment Share on other sites More sharing options...
markscarts Posted October 17, 2012 Share Posted October 17, 2012 Hello Peter, sorry, not enough information to really be of help here. There is no known issue of categories disappearing in CC4 just upon editing the category; I would suggest you re-edit category and make sure it is not set to hidden, also, remove any non-standard text you may have entered. Quote Link to comment Share on other sites More sharing options...
bigpedro Posted October 17, 2012 Author Share Posted October 17, 2012 Whoops. We have now resolved this. It appears that the client didn't delete it at all - they simply managed to make it a child of a hidden top level category!! Thanks for your reply though MarksCarts Quote Link to comment Share on other sites More sharing options...
markscarts Posted October 17, 2012 Share Posted October 17, 2012 Glad you found the problem! Quote Link to comment Share on other sites More sharing options...
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