splinter79 Posted November 3, 2012 Share Posted November 3, 2012 Hi, I'm having issues with Authorize.net SIM in CC 5.1.4. Can someone confirm what the relay URL should be set to on the Authorize merchant account? My customer is getting the following error: Authorize.Net Merchant, Your script timed out while we were trying to post transaction results to it. Transaction ID: 4692293228 Transaction Result: This transaction has been approved. The following message was displayed to the customer: ------------------------------ An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card. This transaction has been approved. It is advisable for you to contact the merchant to verify that you will receive the product or service. ------------------------------ The charge goes through fine but it seems to hang when transferring back to the website. It is not the server as it always worked perfectly back when the site was still using cubecart 3. My best guess is the relay URL may be wrong. Any ideas??? Thanks in advance. Quote Link to comment Share on other sites More sharing options...
splinter79 Posted November 16, 2012 Author Share Posted November 16, 2012 I have finally resolved this issue. Both the Response/Receipt URLs and the Relay Response URL must be blank in the Authorize.net account for the SIM payment method to work properly. I naturally thought there needed to be a Relay URL specified since there was for the old CC3 site that was upgraded. I removed all relay/receipt URL info and the Authorize.net checkout now works fine. Quote Link to comment Share on other sites More sharing options...
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