Jump to content

Order Confirmation Emails


rockyrobin
 Share

Recommended Posts

Hi All

 

I'm having two issues with my order confirmation emails.

 

1)When i originally set the store up I set my personal email address for admin emails. It has since been changed to the correct company email address , however I am still receiving order confirmations to my private email address as well as the company one. Can someone advise how i remove my personal email address from the Cubecart system.

 

2)Order confirmations to admin are not pulling through the product codes. Is there a way to ensure the product codes are included on the admin emails.

 

Thanks

Link to comment
Share on other sites

Please check your profile in the Adminstrators screen. Your email address will be there, as it should be, but there is also a setting that flags this profile as one to receive order processing emails.

 

Edit the email template to include {$DATA.product_code}. (If you need assistance on how to make this edit, we will be glad to list the steps.)

Link to comment
Share on other sites

  • 3 weeks later...

The image suggests that there are five items in this order, but the details about them are not getting "resolved".

 

This is the HTML for the portion of the email that lists the table header and the products:

<table border="0" cellpadding="3" cellspacing="0" width="100%">
    <tbody>
        <tr>
            <td>
                <strong>Item</strong></td>
            <td>
                <strong>Quantity</strong></td>
            <td>
                <strong>Cost</strong></td>
        </tr>
        <!--{foreach from=$PRODUCTS item=product}-->
        <tr>
            <td>
                {$product.name} ({$product.product_code})<br />
                {$product.product_options}</td>
            <td>
                {$product.quantity}</td>
            <td>
                {$product.price}</td>
        </tr>
        <!--{/foreach}-->

After {$product.name}, I have added ({$product.product_code}).

 

When editing an email template using the rich text editor (RTE), it is easy to clobber the {foreach} statement. For reasons I do not yet understand (probably because the RTE is strict about not allowing stuff to appear between </tr> and the next <tr> tags), it is necessary to wrap HTML comment tags around the {foreach} and {/foreach} tags. As such, the RTE won't show them. So it is wise to understand what goes into an HTML email and make sure nothing got messed up. You do that using the RTE's "View Source" mode.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...