StreamAlex Posted April 9, 2013 Share Posted April 9, 2013 A customer ordered three products costing $5+10+5. Total: $20. I then removed one of the ordered products from the shop, since it's now out of stock. When doing that the total cost for the three products went down to $15. The cost for the product I removed was no longer counted, but still in the order summary. Of course I still want the cost to be as it was before I removed the product from the shop. Anyone who know why this happen and how to fix it? Latest CubeCart version is being used. Quote Link to comment Share on other sites More sharing options...
macgillivray Posted April 20, 2013 Share Posted April 20, 2013 Did you remove the product completely or did you disable it so that the product details are still in the database? Margaret Quote Link to comment Share on other sites More sharing options...
StreamAlex Posted May 14, 2013 Author Share Posted May 14, 2013 I removed it completely since I will not have it in the shop anymore. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted May 14, 2013 Share Posted May 14, 2013 Assuming your customer has paid for all three, you could create the product again, add it manually to the existing order, and then change the status of the item to disabled. Quote Link to comment Share on other sites More sharing options...
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