Steaming North Posted June 10, 2013 Share Posted June 10, 2013 Can someone please give me a simple step by step guide to uploading images - I rarely seem to get it right! Initially I always opened up our FTP Software and loaded the already compressed image into images/sources. It used to then appear in the admin side of the website for use. Since "upgrading" I've been struggling. I've tried uploading them through FTP, uploading them through the admin images page and doing both but it rarely seems to work. What's the duffers guide to uploading an image? Regards, Joe Quote Link to comment Share on other sites More sharing options...
Kraken Posted June 10, 2013 Share Posted June 10, 2013 I never upload manually. I generally upload via the image tab on the product. Click Browse and select the image required. Repeat for up to four files and then click Save. Works everytime without fail for me. I've also uploaded using the similar process on the File Manager/Images/Upload tab as well. Do you have the correct permissions set on the directories on the server? Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted June 10, 2013 Share Posted June 10, 2013 Do you have your images in folders? In the past that caused some people problems. It will help those who can help you if you would provide your signature with your setup - particularly your version and if it's a clean install or upgrade - from what. Quote Link to comment Share on other sites More sharing options...
Steaming North Posted June 10, 2013 Author Share Posted June 10, 2013 Thanks - didn't think of versions etc. The images are in folders - I will try removing it from there. They are standard JPEG images. I'm running v5.1.2 (because I can't get it to upgrade to 5.2.2). It was a very unreliable upgrade from v3.... Kraken - when I click the image icon and browse it still comes up blank. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted June 10, 2013 Share Posted June 10, 2013 (Hmmmmm again, I'm not able to help, BUT that not being able to upgrade to 5.2.2 is cause for concern. Maybe there's a connection between the two issues. What exactly seemed to be the problem with trying to upgrade to 5.2.2? ISSUE MOVED TO A NEW THREAD.) And you should be able to tell if folders has anything to do with it by just moving one image out of the folders and seeing if it shows properly in FileManager. Quote Link to comment Share on other sites More sharing options...
Steaming North Posted June 11, 2013 Author Share Posted June 11, 2013 OK. I have removed the images from the folders, uploaded them through the admin page rather than FTP software and updated the file list the same way - they now upload. Doesn't explain the rest of it but it's progress! Quote Link to comment Share on other sites More sharing options...
bsmither Posted June 11, 2013 Share Posted June 11, 2013 It seems that cp.cubecart.com (the 'cp' subdomain is the source of version, license - I think, and the customer account panel) is returning a default "I am not here" page. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted June 11, 2013 Share Posted June 11, 2013 The folders should have worked, but I'm glad it's working for you now. I've split your description of your upgrade issue to its own thread. Quote Link to comment Share on other sites More sharing options...
Guest Prashant Kasajoo Posted June 21, 2013 Share Posted June 21, 2013 i think u should upgrade version.... Quote Link to comment Share on other sites More sharing options...
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