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admin orders didn' show product list but calculates amount


msilva
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CubeCart Versão: 4.4.5 PHP Versão: 5.3.26 MySQL Versão: 5.1.68-cll

 

Hi everyone,

This is my cubecart version, show above.

My costumers do normally all orders, but it happened some times that different costumers made orders and i can't see products list on backoffice, but anywhay it calculates right amount. I was on phone with a costumer and he told me he could see perfect invoice with all products.

Can anyone tell me what could be the problem?

 

here is Printed Invoice from backoffice:

 

Factura / Recibo para: Jun 18 2013, 14:19
PreçoProduto
0 x ()
Sub-total: â‚¬32.00
Desconto: â‚¬0.00
Envio: â‚¬4.10
Taxa total: â‚¬8.30

Total: €44.40
best regards, Margarida

 

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We have seen this on a rare occasion with CubeCart 5 (these forums only support CubeCart 5).

 

Using a utility such as phpMyAdmin, can you verify that all tables in your CubeCart database are good, that is, none are claiming to need to be repaired?

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