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Resolved - after upgrade


kiat

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CC3 works very steady. just made an upgrade from CC3 to CC5. but now, most of the time it is very hard to open the store, also very hard to enter into the store's admin control panel, not sure if it is the "interim period"?  it seems the latest version works not so stable? now our store seems in "strike" condition most of the time

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Welcome kiat! Glad to see you made it to the forums.

 

CubeCart 5 has quite a bit more PHP code to work through as compared to CC3. It may seem as if the store is extraordinarily sluggish. Soon enough, though, after CC5 gets a lot of things sorted out, the store will be more responsive.

 

That's not to say CC5 still has a few bugs that needs fixing. A lot of them, however, you probably won't notice.

 

Just let us know your concerns and we address them as best we can.

 

We do ask that read these forums and those over at www.cubecartforum.org. We feel many of your questions may already have answers.

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Hello,thanks for your info. Not sure what is the problem, but now, sometimes it is quick to open the store and enter into ACP; sometimes, it is still very hard to open the store and the control panel. sometimes, it even shows blank when you type the store address

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  • 2 weeks later...

hi kiat

 

As bsmither said above it could be that your new V5 store is just settling down and creating all the various cache items - this is slow to start with but speeds up the usage dramatically when done.  However, intermittent issues like that especially with the ACP is also often caused by poor quality hosting where the server has been oversold and is at or over it's capacity

 

Thanks

Ian

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