esuarez Posted July 24, 2013 Share Posted July 24, 2013 HELP!! Images not displaying and showing the "noimage_thumbnail.png" image.Images are loadeded in the images/source directory and are divided into sub directories. This is a new install with cataloge having been mass imported and the inages FTP'd into the directory. I'm sure the answer is here in the forums somewhere, but am running out of time to get this site up and running. newest version 5.2.2 is being used. Any suggestions on this will be greatly appreciated.Please let me know what info you will need to help on this issue.site:http://174.121.35.189/~jim/store/index.phpCatagoie YOUTH Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted July 24, 2013 Share Posted July 24, 2013 I can't help, other than to suggest you move one image out of the folder and see if it shows up. That has been a issue for many here, but not sure if it's been fixed in 5.2.2 or not. Won't hurt to try. If that does or does not fix that image, it should help a more knowledgeable poster with ideas about a solution for you. Also, do the images show up properly in the folders within the File Manager/Images section of Admin? Quote Link to comment Share on other sites More sharing options...
esuarez Posted July 24, 2013 Author Share Posted July 24, 2013 the images are listed in the file manager/images, but when i click on one i get this... "This image could not be loaded " Also i tried loading one image to the images dir. (outside the directories i've created) and when i select an individual product and try to assign athat image to it, all i see sre the dir's i created, and not any of the images themself. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted July 25, 2013 Share Posted July 25, 2013 Check the CHMOD on the images/source folder, your subfolders, and an image. Mine are 755. Quote Link to comment Share on other sites More sharing options...
esuarez Posted July 25, 2013 Author Share Posted July 25, 2013 Will give that a try, thanx! Quote Link to comment Share on other sites More sharing options...
esuarez Posted July 25, 2013 Author Share Posted July 25, 2013 Wish it was that simple, but it didn't work Thanx for the suggestions All products have been temp. moved to test catagorie. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted July 25, 2013 Share Posted July 25, 2013 Well, it didn't hurt to check the easy stuff first. Hopefully Bsmither or someone else will be along soon with the solution. Quote Link to comment Share on other sites More sharing options...
esuarez Posted July 25, 2013 Author Share Posted July 25, 2013 Wait, i may be on to something here, seems i put the products into a catagorie, which i had not done before, and am now able to manually assign images to em...let me investigate a bit more, i would hate to have to do them one by one Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted July 25, 2013 Share Posted July 25, 2013 Oh, that's it!! But Bsmither has a thread on here somewhere where he helped someone upload products in a CSV file with a primary category designated. I'm getting off for the night, but it's been fairly recent as I recall. Hopefully you'll find it - if not I'll hunt tomorrow. Quote Link to comment Share on other sites More sharing options...
esuarez Posted July 25, 2013 Author Share Posted July 25, 2013 ok, so if i manually assign images to individual products, that are in catagories, the images will display. So, when importing a cataloge how do i get the products to go into catagories automatically. Also here are my headings, not sure which ones i can use for the import...or where they all go for that matter.. lol UNIQUE_KEY PRODUCT_TITLE PRODUCT_DESCRIPTION STYLE# AVAILABLE_SIZES BRAND_LOGO_IMAGE THUMBNAIL_IMAGE COLOR_SWATCH_IMAGE PRODUCT_IMAGE SPEC_SHEET PRICE_TEXT SUGGESTED_PRICE CATEGORY_NAME SUBCATEGORY_NAME COLOR_NAME COLOR_SQUARE_IMAGE COLOR_PRODUCT_IMAGE COLOR_PRODUCT_IMAGE_THUMBNAIL SIZE PIECE_WEIGHT PIECE_PRICE DOZENS_PRICE CASE_PRICE PRICE_GROUP CASE_SIZE INVENTORY_KEY SIZE_INDEX SANMAR_MAINFRAME_COLOR MILL PRODUCT_STATUS Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted July 25, 2013 Share Posted July 25, 2013 I've searched this morning, but I haven't found the thread I thought would help you. I see you have a field called category_name, so IF the csv file is properly set up it seems like an import should work. BUT I just don't know enough to help. I see you've posted on the 3rd party forum, and Bsmither hasn't been here today. I notice Sir William is working on a v5 mod to deal with this very issue - if time is more valuable than money right now, it might be worth contacting him directly. You might get some insight by taking a look at the export of the items you did manually: ok, so if i manually assign images to individual products, that are in catagories, the images will display. That should help you verify the names of the fields that CC will recognize on an import. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted July 25, 2013 Share Posted July 25, 2013 Here's the thread I half remembered - not sure if there's any info in it you can use or not. http://forums.cubecart.com/topic/47485-resolved-how-to-add-multiple-categories-to-a-product-upload/?hl=%2Bimport+%2Bfile+%2Bcategory#entry194405 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.