Man_ Posted July 30, 2013 Share Posted July 30, 2013 Hello, I have uploaded some products to the website and all the images are suddenly gone, showing no image available. Can someone please help me? Thank you! Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted July 30, 2013 Share Posted July 30, 2013 Someone with the knowledge to help you will need more information. How did you upload them - via FTP or from within CC? What type and size image are they? What version are you using? Is this a clean install or upgrade - from what? Did the images ever show? Do they show in Admin/File Manager/Images? Are your images in folders? There's probably more you need to tell, so please create your signature. Directions are in MY signature. Quote Link to comment Share on other sites More sharing options...
Man_ Posted July 30, 2013 Author Share Posted July 30, 2013 The image have shown for some time now, they was uploaded via cubecart, image size was about 356x336, it was CC 5.2.2 FRESH. They don't show in admin. I downloaded a CSV of the products and in the image field, it was all blank nothing. ===============Overview============== Inventory Data Customers 3 Products 475 Orders Technical Details Script Version 5.2.2 PHP Version 5.2.17 MySQL Version 50532 Image folder size 166.5 MB Download folder size 0 Bytes Max. Upload filesize 10M Browser user-agent Mozilla/5.0 (Windows NT 6.2; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0 Server Software Apache Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted July 30, 2013 Share Posted July 30, 2013 Do you have access to cpanel or FTP access to your site, so you can see if the images still show in the folder(s) and database? Have you made any changes to your site lately? Do you have a backup that would have your images saved? Quote Link to comment Share on other sites More sharing options...
Man_ Posted July 30, 2013 Author Share Posted July 30, 2013 I do have access, on my home pc, but I a not at home ATM. Erm, on I view the product and click on the image tab, I right click and view image and it shows that the images is coming from the cache, should that be?..maybe. s.com/images/cache/Laatubigs_Perfumes_and_cosmetics_002.270.JPG Quote Link to comment Share on other sites More sharing options...
bsmither Posted July 30, 2013 Share Posted July 30, 2013 In a properly working CubeCart store, the product images are supposed to come from the cache. See: Image-Cache-Purpose Quote Link to comment Share on other sites More sharing options...
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