jaysonrexs Posted July 31, 2013 Share Posted July 31, 2013 My CC Version 5.1.1 In admin every order reflects, like decline or payment not received. Is this as per Cube Cart? In admin all the order reflects. As it should be only the Original order should reflect in back end. Pleas let me know if any one is aware about it. Thank You, Jayson Rexs Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted July 31, 2013 Share Posted July 31, 2013 I'm sorry, but I don't understand what you mean by "reflects". What do you see happening that you didn't expect? Quote Link to comment Share on other sites More sharing options...
jaysonrexs Posted August 1, 2013 Author Share Posted August 1, 2013 Hi Dirty Butter, In the admin/backend only the confirm should be seen, but i can see the failed order, it should not. I guess in backend only the confirm order should reflect. (Attached Screenshot) I registered but i didn't received any mail and i placed a test order, for that also i didn't received any mail. Is there any problem with mail? User wont receive mail when they register or on for the confirmation of the order. Thank You, Jayson Rexs Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted August 1, 2013 Share Posted August 1, 2013 I've always been able to see the Pending orders that did not process via PayPal. I usually email them to see if they just changed their minds or if they had trouble, so I can offer to help them complete the order. Every once in a while we complete an order this way. The email situation, however, may not be normal. Do you have your emails set to send on Pending or Processing in Admin? Quote Link to comment Share on other sites More sharing options...
jaysonrexs Posted August 2, 2013 Author Share Posted August 2, 2013 Hey Hi Dirty Butter, Pending orders is ok, may be some time user had faced problem while using card or paypal. But in my admin/backend i can also see the orders which are declined, due to wrong number entered or transaction declined. For email, we haven't set for Pending or Processing, but when a user register he/she should receive confirmation mail, it is common while doing online purchase. Thank You, Jayson Rexs Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted August 2, 2013 Share Posted August 2, 2013 Default CC does not send a registration confirmation email as I understand it. This had been discussed, but I don't know if any hack is available to fix this. And we only use PP, so I can't speak to what's normal on credit card transaction log entries. Quote Link to comment Share on other sites More sharing options...
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