designinggal Posted November 7, 2013 Share Posted November 7, 2013 Can anyone help me trouble shoot that emails are not going out to my customers when orders are placed but the admin emails are coming to me. I have CC version 5.2.4. Thank you. Quote Link to comment Share on other sites More sharing options...
bsmither Posted November 7, 2013 Share Posted November 7, 2013 With the admin getting emails, we know all the code that sends email works. Can you pretend to be a customer and take an order all the way to making payment? If you get the customer-type emails, then we can start to focus on whether other customers have their emails caught their spam filters. You can also create a new Newsletter. CubeCart has a Send Test Email. Quote Link to comment Share on other sites More sharing options...
designinggal Posted November 7, 2013 Author Share Posted November 7, 2013 Thanks, I believe that may be the case. Quote Link to comment Share on other sites More sharing options...
harrisorganic Posted December 17, 2013 Share Posted December 17, 2013 Further to this it would be nice to have an option to have the customer email bcced to the vendor. This provides a level of feedback that the email component is working. If the customer looses their confirmation the vendor can resend it from their email. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted December 17, 2013 Share Posted December 17, 2013 Bsmither provided that tweak for me so long ago that I don't know how to search for it here. I'll do some searching and see if I can find it. Ah, I went straight to it! Quote Link to comment Share on other sites More sharing options...
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