kiat Posted November 18, 2013 Share Posted November 18, 2013 Hi, I see there are some very experienced members here. I just have some problems when creating language: 1)Entering ACP 2)Click "Languages" under "Settings" 3)Click "create language" and set language name = Chinese, language code= zh-CN and "parant language" selected as English(US) 4)It shows "language successfully created" with the function page to edit some "phrases" 5)Edit the phrases in Chinese to override the origional English words in the fields. 6)Click "save" 7) Well, it shows all of the edited fields with "????" instead of the Chinese characteristics been input. I'm not code-man and don't know what is the problem, if anywhere else need to do to make it work? Anyone can help,it is really thankful. Quote Link to comment Share on other sites More sharing options...
bsmither Posted November 18, 2013 Share Posted November 18, 2013 Are those question marks actually white inside a black diamond? Quote Link to comment Share on other sites More sharing options...
kiat Posted November 18, 2013 Author Share Posted November 18, 2013 Hi Bsmither, the question marks are the simplest ones same as ??? (and it seems each Chinese character was replaced by one ?), no others Quote Link to comment Share on other sites More sharing options...
bsmither Posted November 18, 2013 Share Posted November 18, 2013 From googling this problem, my initial conclusion is that your hosting provider created the database foundation - probably equivalent to having cPanel create the database. When this happens, the character set encoding is not sufficient for extended character sets. If you have the skills, use a utility like phpMyAdmin to verify the character encodings of your CubeCart database. If it says "Latin1", then that's the problem. The database needs to be UTF-8 (aka, utf8). CubeCart 3 was Latin1, but the upgrade process to CubeCart 5 should have converted all the tables to UTF-8. Quote Link to comment Share on other sites More sharing options...
kiat Posted November 19, 2013 Author Share Posted November 19, 2013 Sounds very reasonable,,,... the issue has been resolved, thanks so much for your helps. Quote Link to comment Share on other sites More sharing options...
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