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Contact Form - No Emails


djcaseanova

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Is there a quota that needs to be met before the emails go out within CC5? I have attempted to test the contact us form and it is not working. I have also created a test user to do the testing with. When a user creates an account, do they get an email? My test user did not get an email either.

 

My website does allow php mail as I use it for the forum software without an issue....

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CubeCart's only way of testing the email sending capability is with the creation of a newsletter. In admin, Newsletters, Create Newsletter tab, create something -- doesn't have to be anything that will actually be sent to customers -- and then on the Send Test Email tab, enter a known good email address for a recipient that is known to not have an overly aggressive spam filter.

 

Is there a quota that needs to be met before the emails go out within CC5?

 

No.

 

I have attempted to test the contact us form and it is not working.

 

If the over-all problem is CubeCart not sending anything.....

 

I have also created a test user to do the testing with. When a user creates an account, do they get an email?

 

Unfortunately, no. Not as of CC525.

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So, it turns out DreamHost no longer allows ANY mail to go through their servers without it being sent to/from a mail server on their side. So I was unable to use an external email address such as gmail. I had to create a mail address at my domain and then have it forwarded to my gmail. What a pain...

 

Oh, and how do I mark topics as resolved??

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  • 3 weeks later...

On these forums, a moderator will need to do that.

 

Which is a shame as I posted something the other day only to find my Indian chap was changing things at the time of my problems, without telling me.. so I thought I had problems and posted here.

I couldn't delete that post :(

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