Dspooner Posted January 17, 2014 Share Posted January 17, 2014 Hi is there a modual / bolt on for cubecart that will automatically send an email to a a customer if they have not paid for there order (status = Pending) to say please pay for your order and have this set up so it emails the customer twice and if they do not pay after the two emails it cancels their order? regards daniel Quote Link to comment Share on other sites More sharing options...
Ms Holly Posted January 17, 2014 Share Posted January 17, 2014 ohh that would be good one to have. It would be also good to have one for people who have left stuff in their cart. Quote Link to comment Share on other sites More sharing options...
ayz1 Posted January 20, 2014 Share Posted January 20, 2014 Have you checked/asked to see why the orders are pending as quite often they have tried to pay but have had problems with PayPal? We get a lot of pendings, always have done and the most common answer we get is that PayPal has logged them out of Cubecart when they have tried to pay. Have you had any examples of this? Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted January 21, 2014 Share Posted January 21, 2014 We have a cart abandonment module as a feature request already which would contain this functionality. I wish I could give you a release date. Quote Link to comment Share on other sites More sharing options...
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