vidmarc Posted January 22, 2014 Share Posted January 22, 2014 From an ex customer: I have just tryed to order magazines from your site, but have been defeated by the insane verification system.It's VERY hard to read, you are probably losing many customers. I am now off to a sane site to buy the magaines. I am now going to try to read your crazy verification code, to send this. NAME [Probably an Ex-customer] Every time the verification code doesn't work, you have to fill everything in again.This is complete insanity. If you have codes people need to be able to read them! PLEASE DO NOT REPLY. Is there anything we can use as an alternative? Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted January 22, 2014 Share Posted January 22, 2014 You and everyone else is totally frustrated with recaptcha! A word of caution - there's a mod available with a different method - but the seller has lots of complaints about not delivering, no customer service, etc. - so if you go that route please read feedback on the 3rd party forum before ordering. Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted January 22, 2014 Share Posted January 22, 2014 Likewise. We are frustrated too. If we can find a viable alternative we will integrate it. Google have a pretty strong reputation for innovating but this is the best they can do rigtht now as that image verification is a Google Product. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted January 22, 2014 Share Posted January 22, 2014 @Al - we use NuCaptcha on our Wordpress site, and it works beautifully. If you'd like to see if in action, try to leave a comment on one of our posts. http://plushmemories.com/30569/searching-chamois-pottery-barn-green-monkey-2.html Here are the directions for how to integrate their code, but it is beyond me. PLEASE consider offering this as an alternative! http://docs.nucaptcha.com/ Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted January 22, 2014 Share Posted January 22, 2014 Looks good and we have looked at this before but to have SSL support the Enterprise version is needed so you would need to pay for it. There is also a 10,000 impression limit on the free version. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted January 22, 2014 Share Posted January 22, 2014 Well, I just signed up for the 60 day Enterprise version, so will see what's involved. We do have one very small store running without SSL, so I'll try to test the free version, too. It would be great if CC could work out some kind of "deal" with NuCaptcha. There's no need to re-invent the wheel. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted January 22, 2014 Share Posted January 22, 2014 Just as I feared - emailed the company to get pricing for Enterprise level NuCaptcha - and it starts at $1250 a month! Well, can't do that LOL. But I did write back to the support person suggesting they work with the CC developers to come up with a reasonably priced plugin. Couldn't hurt to request it, anyway. Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted January 23, 2014 Share Posted January 23, 2014 Its the old thing.. If no price is shown you can't afford it. And then I stumbled across this which sounds genius and I am wondering if we can write something similar!! http://www.bbc.co.uk/news/technology-25845537 Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted January 23, 2014 Share Posted January 23, 2014 GO FOR IT!! If you're successful you'll probably pick up a lot of new business, as the most secure ecommerce software available! Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted January 23, 2014 Share Posted January 23, 2014 Well I think writing the code to randomise the text fields is possible. Issues come around this concerning JS. I expect it will open a can of worms. Certainly worth thought. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted January 23, 2014 Share Posted January 23, 2014 Oh I didn't understand a single thing I read on that site, but if it sounds viable to you, or if you find something else you can do to replace Google's Recaptcha, that would be a great boost to all our stores. Quote Link to comment Share on other sites More sharing options...
piccolina Posted January 24, 2014 Share Posted January 24, 2014 I saw one recently that offered an EXTREMELY simple arithmetic problem.. ie 1+ 2 = Is that too good to be true? Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted January 24, 2014 Share Posted January 24, 2014 Unfortunately that is too good to be true. We have tried similar on these forums with no improvement. There lots things you can try; - Checking for user agent - Image verification - Checking for time spent completing a form instead of instant submit - Adding hidden fields - Asking questions like you just mentioned etc.. (i can't remember off hand) I would hope that if something like http://www.shapesecurity.com/ became strong and succesful there would be enough organisations, people and governemnts who would invest in making it availabel to everyone for nothing or at a very small cost. I for one really hope it works out. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted January 24, 2014 Share Posted January 24, 2014 There IS a ReCaptcha mod from a developer I personally don't have confidence in. Perhaps CC could purchase the rights to that fix and incorporate it? Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted January 24, 2014 Share Posted January 24, 2014 Keen to learn more. PM or email me Rosemary if you can. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted January 24, 2014 Share Posted January 24, 2014 PM sent. Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted January 24, 2014 Share Posted January 24, 2014 Thanks Rosemary. Quote Link to comment Share on other sites More sharing options...
harrisorganic Posted February 26, 2014 Share Posted February 26, 2014 I had a customer call me today to say she was human and the recaptcha was not working. How many sales have I lost before some one took the effort to call me? I had a go myself and it took 4 tries before I was successful. Is there an instructions we can give customers to help them? Is a space required between the two sets of numbers? etc. Meanwhile I have turned captcha off and await a load of spam and some customers. Quote Link to comment Share on other sites More sharing options...
harrisorganic Posted July 20, 2014 Share Posted July 20, 2014 The latest suggestion I have is like piccolina's ie 1+ 2, but have a 100 equations in a database and then randomise the display. I would make the equations a little more complex. ie (2x6)+1...... Meanwhile I continue without our captcha code and doing OK. Quote Link to comment Share on other sites More sharing options...
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