eerlewein Posted January 23, 2014 Share Posted January 23, 2014 Staff Note: This issue was caused by a clashing .htaccess file from wordpress and not a bug in the 5.2.6 release. Hey guys, I just uploaded the files to the server and finished the setup. Setup completed and I got both links to the front and back end of the store. However, when I started changing the store information and hit the save button I got a redirect to a page that said: Nothing found for Shop with a URL: http://www.mountaineer.us/shop/admin.php?_g=settings Store front end works fine. http://mountaineer.us/shop/index.php Any help would be appreciated. Thank you! Link to comment Share on other sites More sharing options...
Al Brookbanks Posted January 23, 2014 Share Posted January 23, 2014 Can you take a screenshot? Is the full error message: Nothing found Or: Nothing found for Shop with a URL: http://www.mountaine Link to comment Share on other sites More sharing options...
Al Brookbanks Posted January 23, 2014 Share Posted January 23, 2014 It could be server security software blocking the page load. I don't know if there is a log somewhere that can be looked at? The error message doesn't look familiar to me and its not generated by CubeCart so your hosting company may be able to point you in the right direction. Link to comment Share on other sites More sharing options...
eerlewein Posted January 23, 2014 Author Share Posted January 23, 2014 Server Error Log: [Thu Jan 23 05:15:58 2014] [error] [client 212.184.196.154] File does not exist: /home/enterp18/public_html/shop/favicon.ico [Thu Jan 23 05:06:54 2014] [error] [client 212.184.196.154] File does not exist: /home/enterp18/public_html/shop/favicon.ico [Thu Jan 23 05:04:08 2014] [error] [client 80.229.221.249] File does not exist: /home/enterp18/public_html/shop/favicon.ico CC - Admin Error log and System Error log are clean. Images: http://imgur.com/a/kma4d#0 Link to comment Share on other sites More sharing options...
-=Mike=- Posted January 23, 2014 Share Posted January 23, 2014 I just did an update on the shop from version 5.2.5 to 5.2.6 and got same problem cant access the admin side anymore i got this error right after the update screen: "Fatal error: The file /home/gietvco/domains/gie-tv.com/public_html/controllers/ioncube/5.4.php cannot be decoded by this version of the ionCube Loader. If you are the administrator of this site then please install the latest version of the ionCube Loader. in Unknown on line 0" Regards, Mike. Link to comment Share on other sites More sharing options...
eerlewein Posted January 23, 2014 Author Share Posted January 23, 2014 Try replacing the 5.4,php file with a new one from the current version. Also login through php my admin and see if you can repair your CubeCart DB - repair or optimize. Might fix the fatal error. I have had a few glitches here and there but they were all taken care of easily. This is the third time I am installing this for a client and the first time I cant get past the issue :/ Link to comment Share on other sites More sharing options...
-=Mike=- Posted January 23, 2014 Share Posted January 23, 2014 Thanks but it didnt help, the shop owner wont be pleased. Guess ill try to set the backup back. Ye got it several times and could always find the problem but not this time. Link to comment Share on other sites More sharing options...
eerlewein Posted January 23, 2014 Author Share Posted January 23, 2014 duplicate the DB and files on a subfolder and test it like a child store page and see how the upgrade performs before pushing it through on the official side. Might be a good idea for testing purposes. Link to comment Share on other sites More sharing options...
Al Brookbanks Posted January 23, 2014 Share Posted January 23, 2014 solution coming... Link to comment Share on other sites More sharing options...
-=Mike=- Posted January 23, 2014 Share Posted January 23, 2014 First i have to set the backup back as the whole store isnt working now it only views home, nothing works and is giving the same error if i press anything in the menu's or anything else. "Fatal error: The file /home/gietvco/domains/gie-tv.com/public_html/controllers/ioncube/5.4.php cannot be decoded by this version of the ionCube Loader. If you are the administrator of this site then please install the latest version of the ionCube Loader. in Unknown on line 0" Ok ill wait for solution, before i go test anything. Thanks Link to comment Share on other sites More sharing options...
Al Brookbanks Posted January 23, 2014 Share Posted January 23, 2014 We have released 5.2.7 which will work with servers running older versions of Ioncube loaders. '?do=embed' frameborder='0' data-embedContent>> I'm very sorry for any inconvenience. This will fix your error Mike. Link to comment Share on other sites More sharing options...
-=Mike=- Posted January 23, 2014 Share Posted January 23, 2014 Thanks that worked Shopside and adminside work now. But now it is saying in the admin side that its not uptodate but that im working with 5.2.6 Can i do that update now without getting in trouble again? And thanks for the fast help Regards Link to comment Share on other sites More sharing options...
Al Brookbanks Posted January 23, 2014 Share Posted January 23, 2014 If you login to the admin side of your store and to the "Advanced" >> "Maintenance" section. Click "Query Database" then enter the following in the text area and click "Submit": INSERT INTO `CubeCart_history` (`id` ,`version` ,`time`) VALUES (NULL , '5.2.7', UNIX_TIMESTAMP()); Link to comment Share on other sites More sharing options...
-=Mike=- Posted January 23, 2014 Share Posted January 23, 2014 I dont have an submit button only a search button? yeah Link to comment Share on other sites More sharing options...
Al Brookbanks Posted January 23, 2014 Share Posted January 23, 2014 It should look like this: Link to comment Share on other sites More sharing options...
eerlewein Posted January 23, 2014 Author Share Posted January 23, 2014 Downloading zip file and re-uploading... Will post update. Link to comment Share on other sites More sharing options...
-=Mike=- Posted January 23, 2014 Share Posted January 23, 2014 no sorry only got a search button (im Dutch so it is in Dutch, search = zoeken) Link to comment Share on other sites More sharing options...
Al Brookbanks Posted January 23, 2014 Share Posted January 23, 2014 Ah! That Search button will work. Looks like our translator made a mistake there!! Link to comment Share on other sites More sharing options...
-=Mike=- Posted January 23, 2014 Share Posted January 23, 2014 and i pressed it because i thought maybe its only the wrong icon but nothing happens it stil says: Upgrade to new version store isnt uptodate but ur working with 5.2.6 ---------------------------------------------------------------- Upgrade naar nieuwste versie WAARSCHUWING: Uw winkel is niet up-to-date, vs beschikbaar is, maar u werkt met v5.2.6 Zorg ervoor dat u een werkende back-up van zowel uw winkel database en bestanden te maken voordat u een upgrade naar de nieuwste versie. Zodra dit gedaan is klik dan op de onderstaande link om te upgraden naar de nieuwste versie. Link to comment Share on other sites More sharing options...
Al Brookbanks Posted January 23, 2014 Share Posted January 23, 2014 So it looks like your database tables are prefixed with 'gietvco_' so you need to change the code to: INSERT INTO `gietvco_CubeCart_history` (`id` ,`version` ,`time`) VALUES (NULL , '5.2.7', UNIX_TIMESTAMP()); Link to comment Share on other sites More sharing options...
-=Mike=- Posted January 23, 2014 Share Posted January 23, 2014 No sorry doesnt do anything its stil the same. Link to comment Share on other sites More sharing options...
Al Brookbanks Posted January 23, 2014 Share Posted January 23, 2014 That's odd. Maybe you can send a secure sales ticket with admin access and I can take a look for you. https://support.cubecart.com/index.php?/Tickets/Submit Link to comment Share on other sites More sharing options...
-=Mike=- Posted January 23, 2014 Share Posted January 23, 2014 Im not the owner of the shop. I only set it up and update it for him and keep it running as it is a friend of mine. Ill see if i can reach him now, i dont want to fill in all that stuff on the ticket page. Link to comment Share on other sites More sharing options...
eerlewein Posted January 23, 2014 Author Share Posted January 23, 2014 New Install Progress: Deleted old DB Created new DB under new name. Created new user and added to DB Added Permissions to new user/DB Start install: Compatibility Check 5.2.17PHP 5.2.3+ 5.1.68MySQL 4.1+ InstalledGD Image Library InstalledcURL InstalledIonCube PHP Loader File Permissions Writablebackup/ Writablecache/ Writablecache/skin/ Writablefiles/ Writableimages/ Writableimages/cache/ Writableimages/logos/ Writableimages/source/ Writableincludes/ Writableincludes/extra/ Writablelanguage/ Installation Complete Your store has been successfully installed. You should log in your Admin Control Panel, and configure your store, and add products. Admin Control Panel Store Front Store Name: Grace Brothers Same error. Issue unchanged. Link to comment Share on other sites More sharing options...
Dirty Butter Posted January 23, 2014 Share Posted January 23, 2014 Before making the upgrade, how can I tell which version of ioncube loader I'm running?? Link to comment Share on other sites More sharing options...
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