Resolved - comm100

[marcelva]

I received message form Comm100 that the code is old.

 

Is this not updated in the recent releases?

 

Kind Regards,

Marcel

 

*** receieved message ***

 

Dear Marcel,

This is to remind you that the Comm100 Live Chat code installed on your website is out of date and you should update it to the new code, which features the following benefits:

1. Faster chat button and website loading, good for both user experience and SEO.

2. Fixed the issue that, on some rare conditions, you might experience slow website loading when our chat server was under maintenance.

3. Removed the links in the chat code, which might cause your website visitors clicking to the Comm100 website by mistake.

4. The newly released feature Embedded Chat Window requires the new code to work.

Updating to the new code is easy. Log into your Comm100 account, go to the "Installation" page, get the code for the plan you are currently using (learn more) and replace the code on your webpages with what you have just got; you can then enjoy all the benefits of the new code.

If you are using Comm100 Live Chat WordPress or Joomla plugin, please update it to the latest version to enjoy the benefits. If you no longer want to use Comm100 Live Chat, it's recommended to remove the chat code from your web pages.

Should you have any questions or need any help, please don't hesitate to contact us.

Thank you for all your support! Have a nice day!

Comm100 | 100% Communication, 100% Success

Tel: 1-778-785-0464 (Global) | 1-877-305-0464 (Toll)

 

 

[havenswift-hosting]

Hi

Comm100 is not part of CubeCart (the only chat software that is, is called olark) so you must have installed this yourself and it will need to be manually updated either by yourself or somebody else

Thanks

Ian

[Al Brookbanks]

I just wanted to officially let you know that Ian is correct. I haven't actually come across Comm100 before. I don;t know who set it up for you originally but I'm sure they could upgrade this for you.