rosarymau Posted February 21, 2014 Share Posted February 21, 2014 I am having a big problem with customers apparently being automatically registered or just registered then not being able to purchase as a ghost customer. I know I am loosing orders because of this and the longer I am using cube cart the more critical the problem becomes. Is there a fix for this as to me a customer should be able to order regardless of registered/ghost status. I am running 5.2.4 Quote Link to comment Share on other sites More sharing options...
Ms Holly Posted February 28, 2014 Share Posted February 28, 2014 I was having this problem with the last version of cube cart but think it may have been fixed with the latest upgrade. I am can only wait and see if there is any more customer complaints. Have you upgraded? Quote Link to comment Share on other sites More sharing options...
rosarymau Posted March 27, 2014 Author Share Posted March 27, 2014 Hi, Yes we upgraded hoping this would be sorted but we still have problems. That sorted out the problem of cube cart not being able to count. Mods index is now working on a mod for me but no joy so far. If this does not work we will be migrating to another cart in June. Quote Link to comment Share on other sites More sharing options...
SimChris Posted March 27, 2014 Share Posted March 27, 2014 We removed the checkbox we had enabled to state a client was "required" to create an account so they can do guest purchases. We added big notice that guest purchases are possible except if the email address was previously used to create an account, in which case customer must login to their account to place order if using that email. Please call if you need password reset. About all we could do on that for now. Waiting on 5.2.9 to move from 5.2.5. Quote Link to comment Share on other sites More sharing options...
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