Jump to content

Paypal checkout failing - Total not matching items!


chum63
 Share

Recommended Posts

Hi - I have just started to notice loads of these coming up. Whilst some are going through OK - any help appreciated and where to start looking...

 

When you look at the orders they look fine...

 

Here is what is getting sent:

EMAIL=xxxxx20%40gmail.com

ADDROVERRIDE=1

PAYMENTREQUEST_0_SHIPTONAME=xxxx+xxxx%C3%A9

PAYMENTREQUEST_0_SHIPTOSTREET=xxxxx+N%C2%BA24

PAYMENTREQUEST_0_SHIPTOSTREET2=

PAYMENTREQUEST_0_SHIPTOCITY=xxx+xxxl+xxxx

PAYMENTREQUEST_0_SHIPTOSTATE=CAST

PAYMENTREQUEST_0_SHIPTOZIP=11111

PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE=ES

PAYMENTREQUEST_0_SHIPTOPHONENUM=111111111

TOTALTYPE=Total

RETURNURL=https%3A%2F%2Fzipnfc.com%2Fshop%2Findex.php%3F_a%3Dconfirm CANCELURL=https%3A%2F%2Fzipnfc.com%2Fshop%2Findex.php%3F_a%3Dconfirm%26PPWPP%3Dcancel PAYMENTREQUEST_0_NOTIFYURL=https%3A%2F%2Fzipnfc.com%2Fshop%2Findex.php%3F_g%3Drm%26type%3Dgateway%26cmd%3Dcall%26module%3DPayPal PAYMENTREQUEST_0_AMT=8.16

PAYMENTREQUEST_0_SHIPPINGAMT=0

PAYMENTREQUEST_0_CURRENCYCODE=GBP

PAYMENTREQUEST_0_TAXAMT=1.36

PAYMENTREQUEST_0_INVNUM=140916-161724-7492

PAYMENTREQUEST_0_MULTISHIPPING=0

ALLOWNOTE=0

LOCALECODE=en-GB

CARTBORDERCOLOR=

LOGOIMG= BRANDNAME=xxxxx

GIFTMESSAGEENABLE=0

GIFTRECEIPTENABLE=0

GIFTWRAPENABLE=0

BUYEREMAILOPTINENABLE=0

SURVEYENABLE=0

REQCONFIRMSHIPPING=0

PAYMENTREQUEST_0_ITEMAMT=8.16

METHOD=SetExpressCheckout

VERSION=112 PWD=47EWTCGQ4Y4LXPUH

[email protected]

SIGNATURE=AFcWxVsdasfdhfsdhgsafhfshdfashfhgsdf

 

And we get this back.... has happened with countries that are 0 vat and vatable countries

 

TIMESTAMP=2014%2d09%2d16T19%3a25%3a34Z&CORRELATIONID=a50f51fb980a8&ACK=Failure&VERSION=112&BUILD=12786467&L_ERRORCODE0=10413&L_SHORTMESSAGE0=Transaction%20refused%20because%20of%20an%20invalid%20argument%2e%20See%20additional%20error%20messages%20for%20details%2e&L_LONGMESSAGE0=The%20totals%20of%20the%20cart%20item%20amounts%20do%20not%20match%20order%20amounts%2e&L_SEVERITYCODE0=Error

 

 

Script Version 5.2.12

PHP Version 5.4.24

MySQL Version 5.5.37

Server Software Apache/2.2.26 (Unix) mod_ssl/2.2.26 OpenSSL/1.0.1e-fips mod_bwlimited/1.4

Link to comment
Share on other sites

Well I guess that got rid of me for a couple of days:-)

 

I have upgraded the site to the latest release and all went OK.

 

I got some buyers that had problems to delete their orders and place again.

 

Exactly the same problem occurred and they can not pay for their orders.

 

Any other ideas or other information I could provide to try and track this down as causing a real headache now...

 

 

 

Link to comment
Share on other sites

  • 2 months later...

I'm on version 5.2.13

 

I got this today for:

 

Gateway PayPal_Pro

 

 

Response received TIMESTAMP=2014%2d12%2d07T06%3a15%3a31Z&CORRELATIONID=51b18e8fb6ffe&ACK=Failure&VERSION=112&BUILD=14107150&L_ERRORCODE0=10525&L_ERRORCODE1=10413&L_SHORTMESSAGE0=Invalid%20Data&L_SHORTMESSAGE1=Transaction%20refused%20because%20of%20an%20invalid%20argument%2e%20See%20additional%20error%20messages%20for%20details%2e&L_LONGMESSAGE0=This%20transaction%20cannot%20be%20processed%2e%20The%20amount%20to%20be%20charged%20is%20zero%2e&L_LONGMESSAGE1=The%20totals%20of%20the%20cart%20item%20amounts%20do%20not%20match%20order%20amounts%2e&L_SEVERITYCODE0=Error&L_SEVERITYCODE1=Error

 

Then it looks like the customer tried to use Paypal Express after this failed and its showing in the order under Transaction Log:

 

Transaction ID     Status                   Amount      Gateway                                      Date/Time           Notes
                            Not Available        £0.00         PayPal Express Checkout          Today, 06:15

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...