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I see that the skin is using a PHP script to fetch and return the identified image. For example, in Popular Products:


When requesting this page specifically:

The requested URL /skins/Sandbox_Light/php/getImg.php was not found on this server.

So, please check that the getImage.php script exists.

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The skin folder (after you unzip it) will have a folder inside named /php/. Inside /php/ is a file named getImage.php.


You will need to FTP the file getImage.php to the exact same folder in your store:



Hopefully you know how to FTP files to your site.


There is no coding required, no files need to be edited.


There is to do one simple task: copy the file from the skin package and FTP it to the proper folder.

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