BigDon Posted April 20, 2015 Share Posted April 20, 2015 Just received a report from a customer who attempted to checkout following the upgrade to v6.0.2 this past Friday. He is getting the error message: The verification code was incorrect. Please try again.I had enabled captcha recognition with v5.2 and it worked fine. Enabled the "Enhanced Captcha" as was recommended with the upgrade to v6.0.2 and the issue started. I have turned the captcha off for the time being until I can get a resolution to this issue - the second since upgrading. By the way, there is NO CAPTCHA box appearing on the checkout page - just the error when clicking on the button to go to the payment gateway.-DON- Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted April 23, 2015 Share Posted April 23, 2015 You are probably using a V5 skin with V6 and havent copied the new and required captcha template file into your skin's directoryIan Quote Link to comment Share on other sites More sharing options...
BigDon Posted April 23, 2015 Author Share Posted April 23, 2015 I am using v5 Crosshatch skin. Where would the "new and required captcha template file" be located? Quote Link to comment Share on other sites More sharing options...
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