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$$$ We pay you! States of orders


KSD

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Hello,

1. there is a state of an order called 'payment received'.

This state is triggered by gateways only and this event generates an email to the customer.

We need to set this state manually as 50% of our customers pay via bank transfer (and we are sure that a larger part of CC shops are facing the same problem).

2. when a customer orders something, he got an email out of the shop system.

When we set the order to 'processing', he receives the same email again.

This does not make sense. In our 'processing confirmation' we want to tell our customers different things, like delivery time, how to pay ...

We guess the idea behind this 'confirmation' is: the order is paid.

But today there are so many ways to get a payment.

Not just credit card and paypal. Many smaller shops (outside UK) have problems to find a credit card processing company because requirements are high.

Paypal has a nice 'user policy', but many products and services are banned. Every month thousands of paypal accounts are frozen because of reasonable or idiotic reasons.

That's why we (and these shops) need additional ways to get paid, like Cash On Delivery, bank transfer, Bitcoins and many more.

For this we need more states of an order than just 'processing' and 'completed' (including different generated emails behind).

Who can help us with this?

We have a budget and would like to talk about it.

We would even support the CC development team with some money to provide these options.

If you think you can help, please send a PM and we will contact you.

Thanks 

 

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