Access denied

[dasickzz]

Hello,

I upgrade my cubecart 4.3.3 to 6.0.4 and there is no problem going into the admin menu, but when I go onto the storefront I just see a white page saying : Access denied

Could somebody help me out?

[bsmither]

In admin, go to Store Settings, Search Engines tab.

Is there anything in the .htaccess file that (you may have forgotten about) that is nrestricting what page(s) could be delivered?

[dasickzz]

I don't see the .htaccess file in the admin menu but when I compared the new .htaccess file in the root folder against the old one, they definitely don't match up.

my .htaccess file at the moment is

## File Security
<FilesMatch "\.(htaccess)$">
 Order Allow,Deny
 Deny from all
</FilesMatch>

#### Apache directory listing rules ####
DirectoryIndex index.php index.htm index.html
IndexIgnore *

#### Rewrite rules for SEO functionality ####
<IfModule mod_rewrite.c>
  RewriteEngine On
  
  ######## START v4 SEO URL BACKWARD COMPATIBILITY ########
  RewriteCond %{QUERY_STRING} (.*)$
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteRule cat_([0-9]+)(\.[a-z]{3,4})?(.*)$ index.php?_a=category&cat_id=$1&%1 [NC]

  RewriteCond %{QUERY_STRING} (.*)$
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteRule prod_([0-9]+)(\.[a-z]{3,4})?$ index.php?_a=product&product_id=$1&%1 [NC]

  RewriteCond %{QUERY_STRING} (.*)$
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteRule info_([0-9]+)(\.[a-z]{3,4})?$ index.php?_a=document&doc_id=$1&%1 [NC]

  RewriteCond %{QUERY_STRING} (.*)$
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteRule tell_([0-9]+)(\.[a-z]{3,4})?$ index.php?_a=product&product_id=$1&%1 [NC]

  RewriteCond %{QUERY_STRING} (.*)$
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteRule _saleItems(\.[a-z]+)?(\?.*)?$ index.php?_a=saleitems&%1 [NC,L]
  ######## END v4 SEO URL BACKWARD COMPATIBILITY ########

  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteCond %{REQUEST_FILENAME} !-d
  RewriteCond %{REQUEST_URI} !=/favicon.ico
  RewriteRule ^(.*)\.html?$ index.php?seo_path=$1 [L,QSA]
</IfModule>

Edited May 26, 2015 by dasickzz

[bsmither]

That is the standard CubeCart .htaccess file.

So, there then may be one or more files that do not have the file permissions correct.

[dasickzz]

Could it maybe got something to do with the index.php ?

this is what my index.php looks like..

 

<?php
/**
 * CubeCart v6
 * ========================================
 * CubeCart is a registered trade mark of CubeCart Limited
 * Copyright CubeCart Limited 2015. All rights reserved.
 * UK Private Limited Company No. 5323904
 * ========================================
 * Web:   http://www.cubecart.com
 * Email:  [email protected]
 * License:  GPL-3.0 https://www.gnu.org/licenses/quick-guide-gplv3.html
 */
die('Access denied');

[havenswift-hosting]

LOL - that looks like the culprit !

[dasickzz]

So the index.php is definitely not right then?

Edited May 26, 2015 by dasickzz

[havenswift-hosting]

Yes - that file is not the correct index.php for the store home directory (looks like one from a protected directory) and it is doing exactly what it is asked to do - immediately die with a message saying "Access denied"

Ian

[dasickzz]

Then I just need to swap this index.php for the right one? (That index is from the root folder)

Where can I get the correct index.php from?

Can't check my folders at the moment, am at work.

Thanks

[bsmither]

From the CubeCart download page.

Download the entire package.

[bsmither]

The obvious, and perhaps unanswerable, question is: how did that particular index.php file get in the main CubeCart folder?

[dasickzz]

Exactly that is what I was going to ask. Is there something I need to worry about?

[bsmither]

That depends: if replacing the existing /index.php file with the file from the download package makes CubeCart 6 work without problems, and you are really more interested in getting your store back online after that point, then maybe you don't want to worry about it.

But for others, there is an amount of curiosity that begs to be satisfied.

 

[dasickzz]

Okay I will try it when I'm home this evening and will give you a update.

 

Thanks for the help again

[dasickzz]

I replaced the index.php and now everything is working fine

Don't know how that index did get there..

 

[dasickzz]

Okay, just to double check.

All my index.php's in my modules folder say:

<?php
/**
 * CubeCart v6
 * ========================================
 * CubeCart is a registered trade mark of CubeCart Limited
 * Copyright CubeCart Limited 2015. All rights reserved.
 * UK Private Limited Company No. 5323904
 * ========================================
 * Web:   http://www.cubecart.com
 * Email:  [email protected]
 * License:  GPL-3.0 https://www.gnu.org/licenses/quick-guide-gplv3.html
 */
die('Access denied');

 

let me guess, thats not supposed to be like that? Just tried to checkout with sagepay and all it does is giving me a blank page.

I did download the 6.0.4 and 6.0.3 and every  time the index.php says the same?

[bsmither]

The index.php files that appear anywhere except the main CubeCart folder are there to prevent a site visitor from attempting to get a directory listing. CubeCart does not call any of these other index.php files.

The one and only index.php file that has workable code is in the main folder - which you say you have the correct copy in place now.

Someone would need to look closely at the SagePay module to determine why it is misbehaving.

[van_the_man]

Hi all,

I'm having a similar problem after upgrading version v5 to v6.0.5. I have received the following when trying to access my homepage:

Warning: mysqli::mysqli(): (28000/1045): Access denied for user 'XXXXX'@'localhost' (using password: YES) in /home/XXXXX/public_html/classes/db/mysqli.class.php on line 30

Warning: mysqli_options(): Couldn't fetch mysqli in /home/XXXXX/public_html/classes/db/mysqli.class.php on line 32

Fatal error: Access denied for user 'XXXXX'@'localhost' (using password: YES) in /home/XXXXX/public_html/classes/db/mysqli.class.php on line 35

---

My index.php file appears to be fine:

 

<?php
/**
 * CubeCart v6
 * ========================================
 * CubeCart is a registered trade mark of CubeCart Limited
 * Copyright CubeCart Limited 2015. All rights reserved.
 * UK Private Limited Company No. 5323904
 * ========================================
 * Web:   http://www.cubecart.com
 * Email:  [email protected]
 * License:  GPL-3.0 https://www.gnu.org/licenses/quick-guide-gplv3.html
 */
require dirname(__FILE__).DIRECTORY_SEPARATOR.'ini.inc.php';
define('CC_IN_ADMIN', false);

header('X-Frame-Options: SAME-ORIGIN'); // do not allow iframes

global $config_default;

include CC_ROOT_DIR.CC_DS.'controllers'.CC_DS.'controller.index.inc.php';

$GLOBALS['smarty']->display('templates/'.$global_template_file);

 

----

 

Any thoughts? Many thanks.