Jump to content

Possible bug during Checkout [v6.0.4]


vidmarc
 Share

Recommended Posts

When you hit the button to actually take that final step to go and pay, you get shot right back to the start of the check out process and asked to put your address in again.

I have had it happen to me myself in testing... and I think it's quite likely a problem of people trying to guest checkout, so that route needs to be assessed in testing as well as replicating those with an account.

All I know is this problem has been reported to us multiple times, I mean over and over again, we keep hearing the same complaint, from different people using different systems...

I do ask customers all the time about their systems etc and it is incredibly difficult to get coherent and accurate feedback from people.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...