Resolved - 404 Error Page not showing as created

[Claudia M]

Hi,

I have set up a custom 404 error page in my documents and the same in cPanel.  However, when I go to that page all it says is something like page not found.  I have done nothing to regarding my .htaccess file since upgrading to cc6.0.6.   How can I get my custom error page to show?

Thanks in advance,

Claudia

Sorry, Don't know if you need this but here is my .htaccess file:

RewriteOptions inherit
## File Security
<FilesMatch "\.(htaccess)$">
 Order Allow,Deny
 Deny from all
</FilesMatch>

#### Apache directory listing rules ####
DirectoryIndex index.php index.htm index.html
IndexIgnore *

RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI} [R=301,L]

#### Rewrite rules for SEO functionality ####

<IfModule mod_rewrite.c>
  RewriteEngine On

  ######## START v4 SEO URL BACKWARD COMPATIBILITY ########
  RewriteCond %{QUERY_STRING} (.*)$
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteRule cat_([0-9]+)(\.[a-z]{3,4})?(.*)$ index.php?_a=category&cat_id=$1&%1 [NC]

  RewriteCond %{QUERY_STRING} (.*)$
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteRule prod_([0-9]+)(\.[a-z]{3,4})?$ index.php?_a=product&product_id=$1&%1 [NC]

  RewriteCond %{QUERY_STRING} (.*)$
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteRule info_([0-9]+)(\.[a-z]{3,4})?$ index.php?_a=document&doc_id=$1&%1 [NC]

  RewriteCond %{QUERY_STRING} (.*)$
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteRule tell_([0-9]+)(\.[a-z]{3,4})?$ index.php?_a=product&product_id=$1&%1 [NC]

  RewriteCond %{QUERY_STRING} (.*)$
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteRule _saleItems(\.[a-z]+)?(\?.*)?$ index.php?_a=saleitems&%1 [NC,L]
  ######## END v4 SEO URL BACKWARD COMPATIBILITY ########

  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteCond %{REQUEST_FILENAME} !-d
  RewriteCond %{REQUEST_URI} !=/favicon.ico
  RewriteRule ^(.*)\.html?$ index.php?seo_path=$1 [L,QSA]
</IfModule>

ErrorDocument 403 /403.shtml
ErrorDocument 404 /404.shtml
ErrorDocument 500 /500.shtml

 

[Dirty Butter]

6.0.6 actually has a content.404.php file in templates. I modifed that file to suit. I have this in my .htaccess file:

ErrorDocument 404 /index.php?_a=404

 

 

 

[Claudia M]

Thank you so much!  Worked great!