xivviltd Posted July 5, 2015 Share Posted July 5, 2015 I am currently having some issues with a couple of mods purchased via modsindex.com and hoped that people on here may have some thoughts.Its two mods which control the top menu and banner images on a site. They have worked fine until recently.However, when I now used the 'add new' feature on both of them, I get a blank white screen and nothing happens.Anyone else experience this or have any thoughts on a fix.Regards Paul Quote Link to comment Share on other sites More sharing options...
bsmither Posted July 5, 2015 Share Posted July 5, 2015 "Until recently"?Please determine if your hosting provider has made any changes to your hosting account: upgraded PHP, installed/changed ionCube version, etc. Quote Link to comment Share on other sites More sharing options...
xivviltd Posted July 5, 2015 Author Share Posted July 5, 2015 I say until recently as I cannot remember the last time I took a look at it.In fact, the last time that I recall it fully functional was before I upgraded to CC6 (although the mod is CC6 compatable)RegardsPaul Quote Link to comment Share on other sites More sharing options...
bsmither Posted July 5, 2015 Share Posted July 5, 2015 A completely blank page means either PHP had a fatal error, or there is something about the skin code for that mod that the version of Smarty shipping with CC6 does not like.In admin, Store Settings, Advanced tab, enable debugging and enter your IP address in the field (www.whatismyip.com).Hopefully, CubeCart can remain awake long enough to send the debug data which will pinpoint any problems with the mod's skin template code.Otherwise, please look around your hosting account's control panel for PHP's error log. Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted July 6, 2015 Share Posted July 6, 2015 I am currently having some issues with a couple of mods purchased via modsindex.com and hoped that people on here may have some thoughts.Hi PaulHave you tried asking the developers of the mods for support ? Incidentally, while many / most plugins written for V5 will be compatible with V6, there are times when additional coding is required to make them workIan Quote Link to comment Share on other sites More sharing options...
sailing123 Posted September 11, 2015 Share Posted September 11, 2015 Hi PaulSorry for bringing that post back to life but as I am serioulsy considering getting that mega menu, I would be interested to hear whether the developer has come to the rescue ?ThanksSandrine Quote Link to comment Share on other sites More sharing options...
xivviltd Posted September 11, 2015 Author Share Posted September 11, 2015 Hi Sandrine,Yeah it is all sorted and probably wont affect you. The developer came back to me and said that it was down to some of the 'cache' differences between CC5 and CC6. He fixed it and its all good.He is a good developer and we have had further mods from himRegardsPaul Quote Link to comment Share on other sites More sharing options...
sailing123 Posted September 21, 2015 Share Posted September 21, 2015 Thanks Paul for your feedback. Much appreciated. Quote Link to comment Share on other sites More sharing options...
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