[Resolved] CC5 - Can't login to Admin after moving host

[funkiegh]

I have successfully migrated my site by following the instructions here: https://support.cubecart.com/Knowledgebase/Article/View/216/42/how-do-i-move-my-cubecart-store-from-one-hosting-account-to-another

I have used the "Advanced" >> "Maintenance" tool in the existing store to create the backups.

However I am unable to access the Admin panel for the new installation using any of the 3 previous admin accounts. The screen simply refreshes with no error message, even when the fields are left blank: http://www.mac.fsdsussex.co.uk/admin.php

I have tried editing the database directly as instructed here: https://support.cubecart.com/index.php?/Knowledgebase/Article/View/205

Any ideas out there?

Mike

[funkiegh]

OK.... I've solved my own problem! But it may be of use to someone else

I noticed when trying a fresh CC install I'd get the error message, something like this: Warning: session_start(): open(/var/php_sessions/ .... Basically CC was unable to find the sessions directory.

The php.ini file for my host (iPage) had the setting: session.save_path = "/var/php_sessions/". However this path didn't exist in my file structure. I guess I could have allocated that path but for iPage there is a temporary directory that's typically used.

I simply set the following by editing the php.ini file:

session.save_path = "/home/users/web/xxxxx/ipg.yyyyyyyyy/cgi-bin/tmp".session.

Where xxxxx and yyyyyyyyy are site specific dentifiers for the Root directory.

Everything is now good!

Mike