xpert Posted August 4, 2015 Share Posted August 4, 2015 seems in CC6 customer get too many emails from usSeems that customer gets 7 emails from us with every ordera confirmation of ordera confirmation that their order is booked inconfirmation of order processedconfirmation of payment receivedconfirmation that order is now completeand this is on top of any email they get from paypal if paying paypaland the email they get from courier companyI understand last 2 are out of our hand but can someone suggest how at least first 2 can be combined and stop "order processed" email? Quote Link to comment Share on other sites More sharing options...
bsmither Posted August 4, 2015 Share Posted August 4, 2015 I see three of the first five you have listed:Cart: Order ConfirmedCart: Order CompleteCart: Payment ReceivedAn order being "booked in", I don't know what you mean by that. What does the email for "confirmation of order processed" look like? Quote Link to comment Share on other sites More sharing options...
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