Cyberart Posted September 10, 2015 Share Posted September 10, 2015 Dear: Sir,Please tell me how can backup to another host website.An error message like the following:Warning: mysqli::mysqli(): (28000/1045): Access denied for user 'u504743491_chee'@'10.2.1.19' (using password: YES) in/home/u582149137/public_html/classes/db/mysqli.class.php on line 30Warning: mysqli_options(): Couldn't fetch mysqli in /home/u582149137/public_html/classes/db/mysqli.class.php on line 32Fatal error: Access denied for user 'u504743491_chee'@'10.2.1.19' (using password: YES) in /home/u582149137/public_html/classes/db/mysqli.class.php on line35Thank you very much. Quote Link to comment Share on other sites More sharing options...
ayz1 Posted September 15, 2015 Share Posted September 15, 2015 Not 100% sure but that looks like a database issue where the database or user doesn't exist.If you use cPanel and you have installed Cubecart using Installatron you can create a backup of your store on the same server using it's back up feature if you just want a backup. If you wish to move or copy your store to another server then the following should workThere is probably a much easier way to do this but this is how I do it.Install a fresh version of Cubecart (same version as you are backing up) onto the new server.Copy database from old Cubecart to new CubecartUpload images from old Cubecart to new CubecartCopy over your skin if modifiedHope this helps. Quote Link to comment Share on other sites More sharing options...
hdvparts Posted October 18, 2015 Share Posted October 18, 2015 I have the same issue, how you resolve this issue? thanksErnesto Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted October 27, 2015 Share Posted October 27, 2015 I'm sorry you still have problems with this Ernesto. If you did purchase our "Tech Support & Management" plan instead of the "Tech Support" plan we could have had this done for you on the 19th Oct. We are available if you need us. Quote Link to comment Share on other sites More sharing options...
Cyberart Posted October 29, 2015 Author Share Posted October 29, 2015 I have the same issue, how you resolve this issue? thanksErnestoHow is your website? Quote Link to comment Share on other sites More sharing options...
hdvparts Posted December 22, 2015 Share Posted December 22, 2015 I have the same issue, how you resolve this issue? thanksErnestoHow is your website? Yes, I went to the older web into CPanel and download database then goto new and create a databe after that I import the old database, then you upload content like image using Filezilla, its works!Good Luck Quote Link to comment Share on other sites More sharing options...
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